I was counting the days for this delivery. I was as excited as a child on Christmas morning - and I was not disappointed either.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, March 20, 2021
Thank you for the 5-stars! Our goal is for you to have the best sewing experience possible. We really appreciate your business. Hope to see you again soon!
I can hardly wait to do my first quilt!My sister has this machine and she recommended it. I can't wait for my first lesson!
Written by a customer while visiting singer.com
Customer Rating
2
Disappointing Start
on March 25, 2021
Posted by: Disappointing Start
I bought a Patchwork Machine 2 days ago. Everything was working fine until the machine stopped working with a C4 error. I removed the bobbin, bobbin case, and turned off/on the machine but that did not fix the problem. With further investigation, I noticed the handwheel is sticking at times. It seems a moving part inside the machine near the thread take-up is getting caught on the plastic housing. I don't know why this would happen since I was sewing light-weight cotton, did not break a needle, or have any kind of knot with my thread in the bobbin case. This is a very disappointing situation with a brand new machine.
Response from singer.comBy Velma, Customer Care, March 25, 2021
We regret to learn that you are having issues with your Singer Patchwork model 7285Q sewing machine. We would like the opportunity to investigate your feedback further. Please contact us at: https://www.singer.com/Contact-Us and a Customer Care agent will be happy to assist you to resolve any issues as quickly as possible.
Love all the stitch pattern options. Also love the needle postion up or down options. the only thing I have a problem with is when I use the extender table, the machine tends to move more on my table.
I have used singer for years, this machine is so amazing I had to order another one for my mom. We both are in love with this sewing machine. Thanks Singer