Customer reviews from singer.com
Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Average customer rating
4.3
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
210
4 Stars
47
3 Stars
16
2 Stars
11
1 Star
27
88%of customers recommend this product.
(
148 out of
169)
Customer Reviews for Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Customer Rating
2
A lot of bells and whistles, questionable quality
on October 10, 2020
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
Very disappointing for a Singer. Possible I got the bad one of the lot, but the machine stopped working on second use. Appears to me to be a timing issue of some sort. Inexcusable for a brand new machine in my book.
No, I would not recommend this to a friend.
Response from singer.comBy Suzanne, Customer Care, October 10, 2020
We understand your disappointment with 7285Q sewing machine and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
This machine is just perfect for my beginner needs. Im sure Ill never use all the stiches thats on this machine but they are there if you want them.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anna M
from Illinois
Verified Purchase:Yes
So easy to use! Wide variety of decorative stiches to use. Love the automatic threader.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
Verified Purchase:Yes
I loved the machine when i first started using it and then something happened and the bobbin case kept popping off track and breaking the needle. I had to return the machine within a week.
Response from singer.comBy Grace, Customer Care, November 15, 2020
We so sorry that you weren't absolutely thrilled with your machine. Thanks for taking the time to leave your rating.
Written by a customer while visiting singer.com
Posted by: TSSA
Verified Purchase:Yes
Perfect, lightweight to carry and easy to use. Love it!
Written by a customer while visiting singer.com
Customer Rating
5
Awesome features
on February 17, 2021
Posted by: Jenny413
from Waterford, MI
I bought this machine in November 2020. I love creating on it awesome presser feet for quilting!!
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, February 18, 2021
Thanks for the awesome review! We’re happy to hear we hit the mark for you. We really appreciate your business.
Written by a customer while visiting singer.com
Customer Rating
2
Feed cover for 7285q machine
on March 10, 2021
Posted by: Deb L
from Terre Haute, IN
I bought this machine a few years ago, while its a good machine for piecing quilts & basic sewing. When quilting your quilt if you do stopping the cover over the feed dogs has to be taped down or it moves. I have sewn through a couple of these. Recently trying to quilt my quilt there is trouble moving the quilt through it, the cover plate over the feed dogs is hindering it. It would be better if you could just drop the feed dogs completely.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, March 10, 2021
Dear Deb,
Thank you for sharing your feedback. We’re sorry the Singer Patchwork model 7285Q sewing machine didn’t meet your expectations. We appreciate your feedback and it has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Thank you for sharing your feedback. We’re sorry the Singer Patchwork model 7285Q sewing machine didn’t meet your expectations. We appreciate your feedback and it has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Posted by: Ann S
from Metro Atlanta
Verified Purchase:Yes
Love this machine! Has been trying several of the stitches and features. I'm very pleased so far.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, March 14, 2021
Thanks you for the great review of the Singer Patchwork model 7285Q sewing machine! Your satisfaction is what we strive for.
Written by a customer while visiting singer.com