Customer reviews from singer.com
Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Average customer rating
4.3
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
206
4 Stars
45
3 Stars
15
2 Stars
10
1 Star
26
87%of customers recommend this product.
(
143 out of
164)
Customer Reviews for Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Posted by: Dee5
from Columbus Oh
Verified Purchase:Yes
I am extremely frustrated with this product. I have been sewing for more than 50years and struggle just to thread the needle. It is not intuitive and every video I have watched has someone’s fingers covering the part where I get stuck. If I could send it back I would.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, February 15, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. Your satisfaction is what we strive for, and we would love the chance to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review -SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
3
Easy to thread
on June 26, 2021
Posted by: Bstence
from Waukee, iowa
I bought this 2 months ago. I did not get a DVD or manual to know how I can use this machine.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, June 27, 2021
The Singer Patchwork model 7285Q sewing machine does not come with a DVD and along with many other home product manufactures around the world, Singer has joined the 'Green Initiative'. A Quick Start Guide is included with your machine to provide basic steps for getting started on your new Singer. A free download of the complete user's manual is available at the link below. Please use this link to locate your manual:
https://www.singer.com/support .
There are also Owners Videos for the Singer Patchwork model 7285Q sewing machine, at the bottom of the page, at the web address below: https://www.singer.com/Patchwork-7285Q-Sewing-Quilting-Machine?search_referer=global_search
If you have additional questions please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
https://www.singer.com/support .
There are also Owners Videos for the Singer Patchwork model 7285Q sewing machine, at the bottom of the page, at the web address below: https://www.singer.com/Patchwork-7285Q-Sewing-Quilting-Machine?search_referer=global_search
If you have additional questions please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com
Posted by: Russett
from Oklahoma
Verified Purchase:Yes
I have not been able to use my machine yet because I had to order a manual. It’s so disappointing that you have quit supplying them with a new machine. I found a manual and had to order it. I’m not computer literate enough to be able to use an online copy.
Response from singer.comBy Sherry, Customer Care, February 15, 2023
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
Written by a customer while visiting singer.com
Posted by: Cathy
from Colorado
Verified Purchase:Yes
I bought this machine because my old mechanical one didn't have a walking foot or extension table and it is a great machine. I've made several quilts including quilting some king sized ones on it. That was a little challenging because the throat space is on the smaller side, but it was doable to do straight lines with the walking foot and a carefully rolled quilt
Written by a customer while visiting singer.com
Customer Rating
4
I'm happy with it, it's a back up machine for me.
on June 5, 2017
Posted by: Linda
from unknown
Verified Purchase:No
I returned the first Patchwork I got. The thread guide on the top of the machine was down, into the top of the plastic. The reverse was so frustrating, the machine refused to sew after I had reversed a few stitches. The machine was very loud, I assumed that was how it was supposed to sound. And oh my goodness!, trying to use the needle threader was just not worth it. But I brought it back... because of the thread guide. JoAnn's gave me no trouble, and I am so glad I did. This machine, the same model, is so much better. It sees a beautiful stitch. It's quieter, and there is much to be improved in the needle threader, but this one does work better. The light is not great, it's led, and I expected TaDa, didn't get it. The feet don't raise very high, so it's hard to get thick things in there. However, I did make an overnight bag, with outdoor fabric, batting, and Soft and Stable, and it handled it.
Written by a customer while visiting singer.com
Posted by: Granny
from NJ
Verified Purchase:Yes
I am a home sewer since I was a teenager, I sew simple patterns and crafts. This machine runs smooth, and has lots of extras. I havent used all of them yet, I'm hoping the embroidery and quilting feet it came with will work nicely. I would reccomend.
Written by a customer while visiting singer.com
Posted by: Melissa
from RI
Verified Purchase:Yes
I bought this after making @ 70 Covid Masks on my old machine. (30 year old Singer, it still worked, but it was getting tired) I LOVE this machine! Enough special stitches to have fun, but not drive me nuts. Drop in bobbin, needle threader, back stitch button, etc. I've made a ton of masks! Great deal from Singer website and with all the extras it came with, truly a great deal!
Written by a customer while visiting singer.com
Posted by: KAY
from South Carolina
Verified Purchase:Yes
I am in love with this purchase, I am so glad I was able to purchase this Machine. The sewing machine came is wonderful timing.
Written by a customer while visiting singer.com