Customer reviews from singer.com
Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Average customer rating
4.3
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
208
4 Stars
47
3 Stars
15
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
147 out of
168)
Customer Reviews for Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Customer Rating
1
Patchwork experiences
on May 12, 2014
Posted by: Gail
from unknown
Verified Purchase:No
Bought this machine two months ago. I'm a professional seamstress with 40+ years of experience. First one broke after two days-could not change needle position horizontally. Returned to store, got a second Patchwork. Yesterday it stopped operating and flashed an error message E7. Nothing about it in the manual or on Singer website. Not a word. Packed it up today and returned to store. Bought a Brother. Singer was formerly a good choice. Not any longer.
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed!
on July 28, 2020
Posted by: Sadlady
from St. Louis MO
I purchased this 2 years ago. I failed to register the product, bad move on my part. I started using the machine in April 2020. It was amazing, until.....
The computer panel blew and no matter what stitch I chose it would only sew a zigzag stitch, the stitch I was using when it failed. Was told it would be better to buy another one than to get it fixed. From now on no computerized machines!!
The computer panel blew and no matter what stitch I chose it would only sew a zigzag stitch, the stitch I was using when it failed. Was told it would be better to buy another one than to get it fixed. From now on no computerized machines!!
No, I would not recommend this to a friend.
Response from singer.comBy Suzanne, Customer Care, July 28, 2020
We're so sorry to hear about this issue with your computer panel. Thanks for bringing it to our attention. We'd be glad to try to trouble shoot the problem to see if there's a solution. If you'd like to try, please reach out at https://www.singer.com/Contact-Us and a Customer Care agent would be glad to assist.
Written by a customer while visiting singer.com
Posted by: Memau
from Toledo, Ohio
Verified Purchase:Yes
I bought two for my two Granddaughters…..one has had it longer and immediately starting making all kinds of make up bags with zipper, lining some then made a super cute jacket from a quilt. The other one is takin lessons but thrilled with the machine.
Written by a customer while visiting singer.com
Posted by: iggy
from ontario, canada
Verified Purchase:Yes
I LOVE IT!!!!! bought an M3500 but discovered that i needed speed control for free motion, so i upgraded to the 7285Q. it works a treat, i'm telling you. it is smooth and quiet and i am thrilled with it. i can even sew just by pushing a button, amazing!!!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Liz
from Los Angeles
Verified Purchase:Yes
I received a used and dirty machine. I even found an unknown hair in the machine. Never trusting singer ever again.
Written by a customer while visiting singer.com
Customer Rating
1
Terrible machine
on August 20, 2014
Posted by: Jeff
from unknown
Verified Purchase:No
This machine is so terrible, no one is really selling it any more. I have owned my Patchwork for 14 months and I had to take it the warranty shop TWICE for a new motor. I owned the machine for one month when the motor had to be replaced the first time. It took Singer THREE months to replace the motor. Then, in less than one year from the time the first motor was replaced, it now needs a second new motor. I am certainly glad this machine is no longer on the market.
Written by a customer while visiting singer.com
Customer Rating
1
Terrible machine
on July 16, 2019
Posted by: Disappointed
from Illinois
Verified Purchase:No
Hesitates when you start out. Foot pedal receptacle being in the front broke internally soon after purchase. Supposed to be for quilting- good luck fitting a quilt in this machine! The free arm quilting attachment has a tiny metal piece that pops out continually making it impossible to use it. DON'T buy this Singer!!!
Written by a customer while visiting singer.com
Customer Rating
1
New machine with no manual means it doesn't work.
on September 13, 2023
Posted by: Gail H
Verified Purchase:Yes
This machine gets this review because I don't have an operating manual. Thus, I have no way to use my new machine. Not all people who buy machines have internet access. I do, but I have not been able to find a manual online.
Response from singer.comBy Carrie, Carrie, October 4, 2023
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Written by a customer while visiting singer.com