Customer reviews from singer.com
Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Average customer rating
4.3
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
204
4 Stars
45
3 Stars
14
2 Stars
10
1 Star
26
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Singer - 7285Q Patchwork Sewing and Quilting Machine - White
Posted by: Lind Lu
from Ohio
Verified Purchase:Yes
I. I. I could not get the screen to work so I could not select a stitch. Disappointed and it was returned today.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, July 18, 2022
We’re so sorry to hear about your experience with our product and we appreciate the honest feedback. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives are always happy to assist you.
Written by a customer while visiting singer.com
Posted by: Sew sew fun
from Tampa FL
Verified Purchase:Yes
Bought this for a young friend learning to so. She was delighted. Great value for a machine with decorative stitches and extention table.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, January 7, 2023
Thank you for choosing the Singer Refurbished Patchwork model 7285Q Sewing and Quilting Machine as a gift for your friend. Our goal is for our customers to have the best sewing experience possible. Please let your friend know, if she ever has any questions or needs assistance, that she can reach us at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist.
Written by a customer while visiting singer.com
Posted by: CeeJay
Verified Purchase:Yes
A real good machine, it goes through many layers of fabric with ease. I am a quilter and it has had a lot of time spent on it in the short time I have had it and am pleased with my purchase. Thank you.
Response from singer.comBy Sherry, Customer Care, January 20, 2023
Thank you so much for the 5 stars and for taking the time to write your review. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Posted by: Sunnybrook Farm
Verified Purchase:Yes
Great machine for quilting. so many sewing options. I wish ther was a store that could help me use them.
Written by a customer while visiting singer.com
Posted by: Dora T
from Ft Walton beach fl
Verified Purchase:Yes
Love the machine. I only wish it came with a manuel
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: MARGIE, a senior-ager
from OREGON
Verified Purchase:Yes
I do make quilts and do piecing but had some other projects when the machine came. (I had to watch and rewatch videos to learn this machine.) Pillowcases and some garments have seams that need to be overcast or otherwise finished. This machine will NOT do even a simple edge zigzag nor any of the all in one seam stitches. The only two zigzag feet with the machine don't seem to have a full bottom plate for even pressure in that right hand cut edge of seam. Adjusting upper thread tension is no aid, the stitches glom up toward the left side, making a jelly roll kind of thing as I stitch. I believe I'm missing a proper presser foot.
Response from singer.comBy Carrie, October 10, 2023
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly.
Written by a customer while visiting singer.com
Customer Rating
1
Crappy
on January 22, 2025
Posted by: M&Ms68
from Minnesota
You can't sew more than 2 layers of fabric. You can't sew where seams meet. The feed dogs will chew it up and not allow it move forward. It also will NOT allow free quilting. There is no button to lower the feed dogs.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, January 23, 2025
We are sorry to hear that your Patchwork 7285Q is not working as you expected. If you can please reach out to our Customer Support Team they can help you with the free motion function on this machine as it is a bit different as well as assist with the fabric not moving as it should. Their phone number is 800-474-6437.
Written by a customer while visiting singer.com
Customer Rating
1
DON'T buy this machine!
on March 9, 2020
Posted by: Connie
from Catskill, New York
Verified Purchase:No
I have been sewing for over 50 years. I bought this machine as it is lightweight and portable to to carry to my sewing group. I have had it for less than a year and it just "stopped" sewing with a code of C4 - I took the bobbin case apart as instructed and it still did not work. I called Singer and they wanted me to take it to a repair place hours away. It would cost me more in the end than what I paid for the machine. How sad that a machine lasts less than a year. Well it taught me a lesson - stay away from Singer.
Response from singer.comBy singersewingpwr, singersewingpwr, March 11, 2020
Connie, sorry you are having issues with your machine. We do have 2 warranty centers in NY state. Under the terms of the manufacturer warranty Singer will cover the parts and labor to have the machine serviced. All warranty repairs require a copy of the purchase receipt. If you need to ship the machine to Oneida this would be your only out of pocket expense. Singer will cover the return shipping and the cost of the actual repair.
Written by a customer while visiting singer.com