Customer Reviews for Greenworks - 60V 450 CFM at 125 Mph Cordless Leaf Blower, with 2.0Ah Battery and Charger 2414402 - Green
Customer Rating
3
Works great but question long term durability
on December 29, 2021
Posted by: Dao22
from Iowa
Gender:Male
I bought this unit last winter but didn’t get a chance to use it until today. It was easy to set up. It’s quiet and did great at throwing snow. The issue I had was in regards to the metal wear pads on the bottom front. They are not slick at all and on my flat concrete driveway they would catch when you go to push forward like it’s digging into the concrete. It’s a pain and gets annoying really quick. Unfortunately all the weight gets put on those pads and they’re already pretty worn. I don’t think I’ll be able to get through one season without replacing them a few times…
Response from greenworkstools.comBy GreenWorks, Customer Care, December 30, 2021
Hello Dao22,
Thank you for your review. We are sorry to hear about this experience. Metal skid plates / runners are consider wearable parts and they do only carry a 90-day warranty from the date of purchase.
We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued or the warranty period is over.
One great thing about purchasing your tool is the four (4) year manufacture repair warranty.
If you find that you have any other comments or concerns, please feel free to contact our customer support center at 1-888-909-6757 or send us an email on info@greenworkstools.com and one of our representatives will be happy to assist you.
Great yard tool for shop and property. The backpack design keeps the stress off your arms when using the tool for extended periods of time. Trigger response is great, for when you need added air boost to move stubborn debris. The 5.0 Ah battery lasts much better than its predecessor. Great asset!
It started and quit after two feet of throwing snow. Tried again and quit again after two feet of throwing. Wouldn’t start again. Returned asap. I have also bought a tiller and lawn mower but won’t use them until spring 2022. I hope those are better as its winter in Minneapolis now….
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, December 29, 2021
Hello Snow21
We are sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
I’ve had the blower for about 2 months and it’s easier than my gas blower. Battery lasts about 30 minutes depending on use. Great for flower beds and sidewalks. Don’t have to worry about a cord of filling with gas & oil.