Used for the first time yesterday with about 2” of snow. Blower worked great. The best part was the handle that directs the chute. It is an easy twist versus the old snow blower which was a crank. I did a two car drive and still had 75% of the battery left over.
Stopped working after first time using it. Would NOT recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care , January 14, 2022
Hello Nick M,
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. We can see you have been in touch with our team, and one of our Customer Care team members will be contacting you soon. Please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
We are very happy with our 60v blower. Very easy to use. Weighs about the same as my gas blower that I will be getting rid now. Battery life is great and interchange with my greenworks 60v mower. So nice to not to mix gas, change spark plugs, or yank to get it started.
I bought this about a month ago and it broke down on the second day. I am disabled and need a working snowblower for safety reasons. It’s been weeks on trying to return my item and they are still having me jump through hoops. I still don’t have a working snowblower, don’t have my money back and it’s been a few weeks. It arrived with scratches and I regret having the 60v line of products. It felt cheaply made and could not handle fluffy snow. Very disappointed with my purchase and with greenworks customer service.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, January 11, 2022
Hello Valued GreenWorks Customer,
Thank you for sharing your experience with us. We see that you have been in contact, and Customer Care team is doing their best to work towards a solution. We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know and we apologize for your experience. We thank you for your patience and understanding as we work to improve this experience for you.
This is my first electric blower and it works really well. The air that comes out is really powerful and works really well. I use it to sweep off my patio and drive way.