Customer reviews from greenworkstools.com
Greenworks - 60V 450 CFM at 125 Mph Cordless Leaf Blower with 2.0Ah Battery & Charger 2414402 - Green
Average customer rating
4.7
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
296
4 Stars
47
3 Stars
15
2 Stars
4
1 Star
6
95%of customers recommend this product.
(
293 out of
310)
Customer Reviews for Greenworks - 60V 450 CFM at 125 Mph Cordless Leaf Blower with 2.0Ah Battery & Charger 2414402 - Green
Customer Rating
3
Good Blower, bad trimmer.
on June 3, 2021
Posted by: jj_conkle
from Indiana
Gender:Male
Bought this last year in 2020 and I was very impressed with both of my machines. I was able to trim my whole yard, and blow the trimmings back into the yard and yet still have battery life left. My trouble only came when I had to re-wire the trimmer, and It is literally impossible. I've looked up so many videos, followed up on the manual, had 3 other people try it, and contacted support to no avail.
I am extremely disappointed in my trimmer, but very pleased with my blower. At this point, it'd be easier to just buy a blower itself and a trimmer to save time and money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 4, 2021
Hello jj_conkle,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience.
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid tools
on January 6, 2022
Posted by: Bayou Bill
from Bayou Country Louisiana
Gender:Male
I bought this a month ago and am so pleased. I bought the extra battery and so far I have not needed it. Ditch the corded and the gas. Battery is definitely the way to go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
no battery life
on July 16, 2018
Posted by: DMiller
from NC
Gender:Male
Purchased at Lowes. Thought a 60V would be a plus. I'm on 4 charge and it will run about 8 minutes. Should have read the other reviews as others having same issues. Returning to Lowes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , July 17, 2018
Hello DMiller
The run time is based off of speed setting, load, and battery. This blower will provide a run time of 45 minutes when used with a 2.5Ah battery on low. Please be advised the blower does have a variable speed trigger. The harder you squeeze the more power you use. The run time of 45 minutes i based off of the lower setting, when the trigger is not fully depressed. The blower has an analog trigger, the harder you depress the trigger the higher the speed and for added thrust you can hit the turbo button.
If this is the first charge of the battery or the battery has been left with little to no charge for a long period of time, please allow it to charge up to 24 hours and check the LED status on the battery. If issues persist please consider contacting us before returning the unit so that we can support you before you make the decision to return it, we can be reached at 888-909-6757.
We will be happy to look into this issue in more detail.
The run time is based off of speed setting, load, and battery. This blower will provide a run time of 45 minutes when used with a 2.5Ah battery on low. Please be advised the blower does have a variable speed trigger. The harder you squeeze the more power you use. The run time of 45 minutes i based off of the lower setting, when the trigger is not fully depressed. The blower has an analog trigger, the harder you depress the trigger the higher the speed and for added thrust you can hit the turbo button.
If this is the first charge of the battery or the battery has been left with little to no charge for a long period of time, please allow it to charge up to 24 hours and check the LED status on the battery. If issues persist please consider contacting us before returning the unit so that we can support you before you make the decision to return it, we can be reached at 888-909-6757.
We will be happy to look into this issue in more detail.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Comes in a brown box, no greenworks box. Everything is open. It looks used and returns. It’s dirty, grip is ripped. Second time this has happened
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, Greenworks Customer Care, October 27, 2020
Hello anonymous,
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is important to us. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call at 1-855-345-3934 or by email on info@greenworkstools.com. We look forward to assisting you.
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is important to us. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call at 1-855-345-3934 or by email on info@greenworkstools.com. We look forward to assisting you.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent items so much better that I thought. Will continue to buy products from Green Works
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, September 20, 2021
Hello there,
Thank you for the kind words! We’re so happy to read that you have been enjoying your Greenworks tools!
Thank you for the kind words! We’re so happy to read that you have been enjoying your Greenworks tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pro 60V 13" Cordless String Trimmer & Leaf Blower
on April 20, 2022
Posted by: JMJP
from Mississippi Gulf Coast
Gender:Male
Verified Purchase:Yes
These have performed better than expected. While my property is only 60' x 100' I can use both the blower and edger on 1 charge. Only issue is the weight of the battery - it is significantly heavier than the 40V.
I plan to buy an hedger and a chainsaw in the near future.
I plan to buy an hedger and a chainsaw in the near future.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very light can use it with both hands
on March 23, 2022
Posted by: Markymarc
from Wilmington NC
This is a very good blower for a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Well worth it
on August 10, 2018
Posted by: greenworksch
from Rosenberg, TX
Gender:Male
I have been looking for a replacement for my light/medium duty blower for the longest time, and this blower did the trick! I was looking for a battery powered solution to blow away grass clippings after cutting the yard, but with the power of a gas blower so I can get the job done quickly. Even on "cruise control" this blower has the power to keep up with any gas blower. I love the fact that there is no maintenance involved and the performance is exceptional. I hope to one day replace all my lawn equipment with Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com