I only ever buy Greenworks products. The blower is awesome… and was supposed to come with a free battery from a Fathers Day promo. When that didn’t arrive with the blower, I reached out to customer support and they had that out to me within a week. Great product and customer support.
Pictured part fell out of inside the blower before I even used it! Not allowed to say anything else or review will be blocked, AGAIN!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 21, 2022
Dear valued Greenworks customer,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Honestly the blower is very good, it's just louder than I thought it would be? One of the reasons I change from gas to electric what is noise mitigation.