Customer Reviews for Greenworks - 60V 450 CFM at 125 Mph Cordless Leaf Blower, with 2.0Ah Battery and Charger 2414402 - Green
Customer Rating
1
SUCKS
on January 16, 2023
Posted by: KA617
from Boston, MA
Gender:Male
This thing sucks. Do not purchase. Has no throw, doesn’t pick up snow, basically just pushes the snow into a pile so you can shovel it up after. I truly wish I could return it or it would catch fire in my driveway.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, January 17, 2023
Hello KA617,
Thank you for your review. We are not sure what specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. So that we can appropriately investigate the issue you are experiencing with the snow blower not picking up and throwing the snow. We kindly ask that you reach out to us at 1-888-909-6757. Please be sure to have the unit handy so that we can gather all necessary unit details and complete full troubleshooting.
Not good for snow over approximately 4", especially heavy snow. It has little torque and when pushed hard it shuts off. This occurs over and over and over again making clearing a driveway a much more laborious and difficult project. A 20" snow blower with an all plastic blade is just too small for an area similar to Minnesota that receives significant snowfall. I am not convinced the technology, at a competitive price, is available for snow blowers One of my batteries already died and trying to get help from greenworks is very difficult. Wait a while before you buy an electric snow blower.
Pros: Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksTools, January 6, 2023
Hello Mark G,
We are sorry to hear that you are not satisfied with our snow blowers performance at your home. With this unit you should be able to quickly clears driveways, sidewalks, and patios with a 20-in clearing path and can handle snowfalls' up to 10-in. Yes, if the snow is very heavy and it is very cold outside you do run the risk of the unit powering down which would require a simple startup if that were to occur. Our discharge chute rotates 180° for directional control and can discharge up to 20-ft in distance with lighter snow.
Our 80V line will provide more "torque" (power) than the 60V which can tackle bigger projects but is very close in comparison to the 60V family. As for our warranty service, you may call 1-855-345-3934 to speak to a customer experience agent and leave a call back number should you wish, or remain on the line.
Thank you for choosing greenworks, we are to make things right for all of our valued customers.
I bought this snow thrower for a very small city lot (side walks mainly) in urban setting in Minnesota. The scraper broke on ice the first winter and now doesn't clear a sidewalk without leaving snow. And, it hates anything but dry, fluffy snow. If it's wet at all, forget it. Overall, I find myself grabbing a shovel more often that I should with a snow blower in the garage. It's a fair tool at best, IMO.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksTools, January 6, 2023
Hello KrisH,
We are sorry to hear that you are not satisfied with our 60V snow blower. We appreciate it when customers leave their thoughts and comments with us. Our snow blowers scraper are made of a sturdy plastic that can occasionally break when it hits an obstruction (especially in a really cold climate) and we are sorry that it did not last for yourself. We would encourage you to call us at 1-888-909-6757 to speak to a customer experience agent to assist you in finding a solution to that issue.
Our snow blowers are capable of working throughout all types of weather that the winter throws at us including compacted snow,heavy snow, icy snow, etc. Operation in harsher conditions will result in the blower not throwing the snow as great of a distance or working as well. This particular snow thrower works best in lighter snow as it is only a single stage and is 60V which is our second most powerful line. We thank you again for sharing this with us and hope to make things right. We are here to help.
I really enjoy the battery operated ProV Brushless leaf blower. It is easy to handle and does the job i needed it for. I like the indicator that shows how much battery power is left. This is my second purchase of a greenworks product. I just made my third purchase of the 25 inch lawn mower yesterday. That is how much I trust the company
I bought this last month after dealing with only a single-stage thrower the previous winter. I am also pretty impressed with how hard that worked for me. I was excited to have a 2-stage finally in the ND winters. We just had a storm and I used it 4 times in 4 days. I would say the battery life is pretty decent, considering I used the Self-Propelled feature the whole time and had to deal with wet snow!!! I hope it continues to impress me. Definitely worth it if living in high snow fall areas!
Summary: Worked great at clearing 120' driveway with 30' incline
Unpacking:
I was out of town on delivery, so my daughter did the "grunt work" of removing the metal cage and taking the blower out. The metal cage looks sturdy and was protective during transit. No apparent damage to any of the components inside.
Assembly:
After locating the manual in the battery compartment, assembly was very straightforward. The only issues I had were:
1. On installing the discharge chute I didn't hear a "click" and retried that multiple times before noticing a *very* faint click that comes from the square metal shaft when it sits completely in. I was expecting something to come from the discharge chute itself, but it just sits (relatively loosely) on a white teflon (by look/feel) or plastic base.
2. The chute was in the "full right" position to start with. I just installed the handle aimed almost-fully-right (it will only go "in" one of two ways) so that when the chute is straight-forward the handle would be upright like the instructions say.
Only very minor issues, as you can tell. Quick and easy with 5 hand-adjusted bolts (which could be tightened/loosened with gloves on) and two allen-wrench bolts (which shouldn't ever need to be touched again in the life of the machine).
Fit:
The second-stage impeller itself appears to have a fairly tight clearance with its housing, which should keep it relatively clog-free (two-stage blowers tend to clog up due to gaps between the housing and impeller which fill with snow/ice and then seize up).
Looks like the skids are set with the scraper having zero clearance to start with. I used a paint stirrer (~1/8") to rest the scraper on and then dropped the skids to meet the surface. All reasonable.
Driving works well, although there is a delay between the control changing and the motor registering the change. It seems like about a one-second delay, which is more critical in reversing than in changing from one forward speed to another. Max speed is a bit of an uncomfortable hurried walk, which is just the ticket to get back home from the bottom of the drive. It seems like the speed controls are not "clicky" enough, especially between "Eco", "Neutral", and "Reverse". Very easy to put it in reverse instead of neutral, although maybe releasing the left grip is the better way to put it all to a stop anyway (that is instant, unlike the speed change). It does have the "truck backing up" beeping sound when in reverse.
Lights are good and bright, illuminating the (otherwise unlit) driveway in front of me well at 9pm when the storm was slowing down.
Batteries:
Battery compartment stays open when opened, and closes securely with the help of magnets. Clearly GreenWorks has learned from the competition's stumbles there. No snow or water in the battery compartment after either blowing session (during the first the snow was still coming down quite solidly; during the second there was a light sleet coming down).
Batteries are 8Ah batteries with bluetooth connectivity (IOS app shows temp and charge status, which might be helpful if I need to wait for them to recharge). Charger is a 10A dual charger, which says it will charge 6Ah batteries to full in 72 minutes, so I assume should charge these to full in about 96 minutes. A single battery would be 60 minutes for 6Ah, 80 for the 8Ah.
In a very wet and heavy 4-5" snow storm (we went out when there was about 4" down, then again about 6 hours later at about 9" total to clear the additional 5"; air temp was ~35, leading to wet heavy snow instead of fluffy snow), the two 8Ah batteries did six passes (down-and-back being two passes in this count) of our 120', 25% grade driveway with speed set at the bottom two levels and auger speed set to full-bore yeeting. I also got the "edges" around our 30x50' parking pad cleared out (we use a lawn tractor plow to clear the rest of the pad, but that needs the edges cleared out to maneuver the plow). The batteries died at the end of all that. Note that "died" means the auger stopped; drive power was still available (one bar left) so I assume if that happened at the bottom of the hill I wouldn't need to trek all the way back to pull the batteries out and put fresh ones in.
Usage:
Handles easily. I haven't gotten used to the turning action yet, but with the wheels independantly spinning it was easy to do an unpowered flip-around to come back the other way at the end of the driveway. Traction is good even when running on slush/ice (obviously best traction when running on pavement it just cleared). I do wish there was a "brake" that could be applied; stopping on a hill to talk with my son I could feel it wanting to roll back on me (need to turn it so the wheels are perpendicular to the slope). But that's just a minor nit, and an actual brake might cause more issues than it solves.
Throws really far (certainly when compared to single stage blowers), definitely reaching at least 30' if not more on very wet/heavy snow (as always, that's the "bulk" of the fallout; there is a dusting obviously from the machine to 30' out, and some wind-carried bits beyond as well). I judge this because when blowing next to our garage it was landing well into the yard, clearing the 30' depth of the pad, and when clearing one end of the pad (these two edges of the pad are rimmed by our house, so had to blow "out"), it was landing on the other end of the 50'-wide pad when aimed in that direction. Second time out I did a chunk of the pad on the lowest auger setting, which still launches about 10' or so with the deflector completely out of the way. Low-power auger plus full deflection puts the snow just a few feet from the blower, so there are plenty of "good neighbor" controls.
No clogs at all in the auger or impeller areas, even with the heavy, wet snow. I did apply a teflon-spray to the auger, impeller and chute the night before the storm, so that may have helped. As noted above, the relatively tight clearance of the impeller against the housing probably also helped a lot in avoiding build-up and clogs.
How completely it clears is mostly a function of the depth setting on the skids as well as ice-melt preparation before the snow. In the first 4" pass it left a bit of snow pack down as we hadn't salted the night before; it isn't heavy enough in the front to dig the skids down through icy sludge. In the second 5" pass (we salted the driveway after the first pass), it cleared to pavement easily.
Went through the slush at the end of the driveway / snow plow ice wall like it was nothing. Easily hurled the whole bit across the two-lane highway to our vacant lot on the other side. Likewise, trimming out the edges from the plow to make them straight and square was a breeze; the metal housing easily cuts through the plow-compacted snow and feeds it to the augers to toss out into the yard.
Loudness:
Well, it is a snow blower with two rotating bits (auger and impeller), both of which are making intimate contact with icy snow when in operation. But, I'd say at least 50% quieter than my neighbor's single-stage gas blower, and practically silent compared to my other neighbor's three-stage gas blower. That said, I had to turn the auger off to hear my son talking about 20' away (but, unlike gas blowers, did not need to say a little prayer before starting it back up again). Might have been okay to converse while blowing with someone closer.
Cleanup:
Used our 640 CFM leaf blower to clean all the snow off it. Had to hit a few areas with the included brush to dislodge stubborn snow/ice clumps, but very easy cleanup with all areas accessible enough to ensure we didn't leave a bunch of snow on it overnight.
Overall:
Definitely would recommend this snow blower for those with large driveways or working on inclines. Works great in heavy, wet snow / sleet mixture (mid-Atlantic and NE), which is typically the most demanding situation for a blower. Throwing distance is as-advertised. Batteries last a long time. Assembly guide could use another pass, but for the most part assembly is self-explanatory anyway.
This thrower is great. I am extremely pleased with it. We got well over a foot of snow here... probably 14 to 15 inches in total, with drifts that were easily 2 feet deep. During the storm, I cleared my front patio, front path, my driveway (4 car driveway), and some of the street in front of my driveway. Went back out later that day, did the same and cleared my neighbor's driveway before the battery died. Went back out after dinner, cleared my patio & path again, my driveway and a different neighbor's entire front path, and part of their driveway and street (which had not been shoveled at all yet) before the battery died. I think my neighbors were impressed with the snow thrower, the battery life and the ease of use - I know I was. I'm pretty sure at least one of them is going to purchase one soon. If I wasn't convinced before, I am now - this was plow ridge! I was dreading it thinking that there was no way I could use this snow thrower on that plow ridge... but now it's gone. This may be the best $$$ I have ever spent! If you haven't gotten one yet....Get one! This Snow Blower does not disappoint.
Response from greenworkstools.comBy Geenworks, Customer Care, December 15, 2022
Hello MrFinn,
We appreciate you taking the time to leave positive feedback about your newly purchased item. We are happy to hear that you are enjoying it. Thank you for being a valued Greenworks customer.
I’ve only used a handful of times, but this moves even wet leaves easily. Like much better than my gas powered blower which could be very unreliable at times.
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful