Comes in a brown box, no greenworks box. Everything is open. It looks used and returns. It’s dirty, grip is ripped. Second time this has happened
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, Greenworks Customer Care, October 27, 2020
Hello anonymous,
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is important to us. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call at 1-855-345-3934 or by email on info@greenworkstools.com. We look forward to assisting you.
Leaf blower only runs for 20 minutes on manual setting?
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 22, 2020
Hello anonymous,
Thank you for your feedback. As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting. It's worth noting, the higher the ampere-hour (AH) rating is on the battery, the longer the run time will be in comparison to a lower ampere-hour battery. For further details, please feel welcome to contact our helpline at 1-888-909-6757 or by emailing us at info@greenworkstools.com.
The leaf blower works as well as the battery operated trimmer I bought last year. It has plenty of power and you can get a lot done on a single charge. It's amazing how battery technology has improved in the last few years!
I was always apprehensive of cordless lawn tools until I got the Greenworks blower. It has tons of power to handle the leaves and debris on our 1-acre yard. And the battery life longevity is great too! It usually outlasts me!