The leaf blower is great. It’s light, compact and my 7 and 9 year old love to use it as well as me. It’s strong enough to blow old piles of leaves.
The weed wacker gave me some trouble, but working with Greenworks support was simple, the wait wasn’t too long and the path to resolution was methodical without being scripted.
The string trimmer is strong enough and the battery power is doing the job done. I used a cable string trimmer before and hassle with the cable, with the battery string trimmer the job is way easier. The leaf blower I thought I don’t need one, but now I like it, perfect for cleanup around my house.
Bought this last year in 2020 and I was very impressed with both of my machines. I was able to trim my whole yard, and blow the trimmings back into the yard and yet still have battery life left. My trouble only came when I had to re-wire the trimmer, and It is literally impossible. I've looked up so many videos, followed up on the manual, had 3 other people try it, and contacted support to no avail.
I am extremely disappointed in my trimmer, but very pleased with my blower. At this point, it'd be easier to just buy a blower itself and a trimmer to save time and money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 4, 2021
Hello jj_conkle,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience.
Another excellent Greenworks tool. It is light enough that my 11 year old great-nephew was able to use it very easily yet it is powerful enough to do a really great job. Another great addition to my Greenworks collection. Quality products that are built well but not overly priced.