Hello Tee Cee,

Thank you for your review. It is unfortunate to read that you are not overly satisfied with this product. When using any snow thrower on wet snow, there is a chance of clogging. Often, the reason for this is that the speed of the impeller causes wet snow/slush to freeze. For best use in heavy snow types, you will want to move less at once. Once a full pass has been completed, only move about a third of the width of the unit with each pass going forward. This will help with the load acting against the unit and should hopefully assist in a more enjoyable user experience.