Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
243
4 Stars
47
3 Stars
6
2 Stars
6
1 Star
13
96%of customers recommend this product.
(
240 out of
250)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
5
GOING GREENWORKS
on January 31, 2023
Posted by: N4DRR
from Cullman Alabama
Gender:Male
I just purchased a 60V 4.0Ah 18 inch chainsaw and was pleased that it performed as advertised, age is 82 years of age and have owned gas chainsaws for over 60 year,, I will never go back to gas
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
NO GO CHAINSAW!
on January 18, 2023
Posted by: Tony gilchrease
from Galveston, Texas
Gender:Male
Had this Chainsaw for a month; refuses to run. Charged the Battery again to full charge and still it refuses to run!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, January 19, 2023
Hello Tony gilchrease,
Thank you for taking the time to review our product. We’re sorry to hear about this event, and we understand it can be frustrating when a machine won't start.
To start the chain saw follow the steps below.
1. Press the lock-out button.
2. Press the trigger while you hold the lock-out button.
3. Release the lock-out button.
IMPORTANT: The chain brake must be disengaged for the chainsaw to start. Activate the brake by moving the front hand guard forwards.
Hoping this was maybe a misstep and will be able to correct with these instructions. Should you still be experiencing an issue starting the chainsaw, please allow our team to gather some further details so that we can help find a resolution for you. We kindly request that you contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather the necessary unit information.
Thank you for taking the time to review our product. We’re sorry to hear about this event, and we understand it can be frustrating when a machine won't start.
To start the chain saw follow the steps below.
1. Press the lock-out button.
2. Press the trigger while you hold the lock-out button.
3. Release the lock-out button.
IMPORTANT: The chain brake must be disengaged for the chainsaw to start. Activate the brake by moving the front hand guard forwards.
Hoping this was maybe a misstep and will be able to correct with these instructions. Should you still be experiencing an issue starting the chainsaw, please allow our team to gather some further details so that we can help find a resolution for you. We kindly request that you contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more Gas Powered Saws for Me
on December 27, 2022
Posted by: Scott 66
from South Carolina
Gender:Male
This is much better than dealing with 2 cycle engines, it cuts like a gas chainsaw but not haveing to pull start is a lot easier, i will be getting another battery soon
Pros: Convenient
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Chainsaw! ...crap stock chain.
on December 27, 2022
Posted by: Richard Barley
from Poulsbo, Wa
Gender:Male
Hey friends! I bought this to replace my previous combustion engine chainsaw. I live in the Pacific Northwest and have to do a lot of tree maintenance, so having a solid chainsaw ready to go, particularly in winter, is an absolute must. This unit was absolutely top of my list as I'm already in the battery ecosystem with my riding mower. So far I am quite pleased with the unit, with one small caveat: the chain it comes with is absolute garbage. I had to prune some ornamental pear that had fallen after our first heavy snow, nothing crazy, and this chain made it *maybe* through 5-7 cuts before it was dull. I'll be swapping it out for an Oregon equivalent, and would suggest new purchasers probably should just do that right out of the box if you want any longevity in the sharpness of your tool. Happy cutting!
Pros: Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light and easy to use.
on November 29, 2022
Posted by: Ted B
from Nassau, NY
Gender:Male
I bought mine a while ago and have been using it to take down dead and storm damaged trees.
Pros: Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jufamarie
from SW New Mexico
Gender:Female
Verified Purchase:Yes
Gave this to my husband for his birthday...he had been drooling over it. He has the trimmer, loves it and Greenworks has been awesome to work with over any issues. Its everything he was hoping for and a little more. We have other batteries for the trimmer so plenty of backup power here for the chainsaw though one battery lasts about the same time as his back anyhow. Ordered a couple of extra chains as he intends to give it lots of workout time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Non ya
Verified Purchase:Yes
Cut well, power was acceptable. Battery life is ok.
Written by a customer while visiting greenworkstools.com
Posted by: Hickey
from Upstate NY
Gender:Male
Verified Purchase:Yes
Simple, quick, powerful. I have been using chainsaws my whole adult life, and this is nice. Runs well and operates as per specifications
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com