Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
5
Impressive
on October 1, 2021
Posted by: Deer hunter
from Hiwasse, AR
Gender:Male
I used to be the guy that made fun of cordless yard tools. This thing is a cutting machine?
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jewel1964
from Texas
Gender:Female
Verified Purchase:Yes
It is well worth the money it's a great product and it goes Way Beyond the Call of Duty I would recommend it to anybody
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SatJat
from Lincoln NE
Gender:Male
Verified Purchase:Yes
Works pretty good. Had problems with chain slipping off at first. But figured it out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim has
Verified Purchase:Yes
A little heavy but the shoulder strap helps balance the unit.
Written by a customer while visiting greenworkstools.com
Posted by: Jader
Gender:Male
Verified Purchase:Yes
When using it laterally (horizontally) to trim thick hedges, I've had trouble with the chain disengaging. As a result, I've become quite good at resetting the chain on the bar. Maybe I need more experience and practice with the saw so that the chain will not disengage so often.
Response from greenworkstools.comBy Greenworks, Customer Care , September 30, 2021
Hello Jader,
Thank you for taking the time to share your experience with us!
Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us!
Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Kenneth Hotard
from La
Gender:Male
Verified Purchase:Yes
Great product. Was very impressed with the quality and durability of this saw
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Steve Az
from Cape Cod
Gender:Male
Verified Purchase:Yes
Everything I needed in a chainsaw. Enough torque to fell any modest sized tree up to about 6.5 inches trunk with confidence. Very easy to use and maintain
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Dangerous tool. Fell apart while using up on the tree.
on September 27, 2021
Posted by: Hans lawn
from Colorado
Gender:Male
Just got it yesterday. Bring it to job site. Wes so excited about it. Unfortunately. The part with battery fell from the tree while holding the shaft. Almost hit my guy on the ground. Super danger. Poor design.... just three tiny screw holding the shaft and the main part with battery without any retainer or pin in it. I bought a set of tool from them and this is the first I use. Really disappointed. But the x range 18in chainsaw work pretty.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 23, 2023
Hello Hans lawn
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
Written by a customer while visiting greenworkstools.com