Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: NC Handy Man
from Highlands NC
Gender:Male
Verified Purchase:Yes
Very impressed with the power and how well it cuts. I was looking at other brands but their cost was prohibitive. The price of this unit along with the quality makes it a great buy. Would highly recommend this unit to anyone; and I am very particular about my tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Patrick Atwood
from Chattanooga
Gender:Male
Verified Purchase:Yes
Really love this. Can just walk around and trim branches. Have been using for a few months. Fast delivery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rick Brownlie
from Ohio
Verified Purchase:Yes
This is a fantastic time saver.. no fuel. Long lasting battery… not to mention all of my Greenworks tools that I bought are the same quality. This company has high standards, great warranties and great customer service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Pete M
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
This worked perfectly for me. I was able to easily clean up a dead tree that recently fell on my property
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Emery
Verified Purchase:Yes
It brings gardening to a level of enjoyment and ease! It's simplicity gives you the results that a gardener is looking for! It gets the job done in no time!
Written by a customer while visiting greenworkstools.com
Posted by: West 40
Verified Purchase:Yes
Saves many hours of hard labor. Is heavy and shoulder strap restricts reach. Lasts a long time before it needs recharging.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mostly positive, one negative
on October 24, 2021
Posted by: Grandpa Joe
from Minnesota
Used this 1st time for brush and medium fallen walnut branch:
Pros: handled light and medium brush, tough walnut w/ ease.
Good balance, on-off ease, safety features. Very handy.
Con: oil reservoir needs a simple redesign, specifically raising the lip so the closure plug does not intrude into the resrvoir itself. As is, you fill the reservoir , re-insert the plug and it overflows. Really annoying and messy and unnecessary.
Overall, I really like this unit, highly recommend.
Pros: handled light and medium brush, tough walnut w/ ease.
Good balance, on-off ease, safety features. Very handy.
Con: oil reservoir needs a simple redesign, specifically raising the lip so the closure plug does not intrude into the resrvoir itself. As is, you fill the reservoir , re-insert the plug and it overflows. Really annoying and messy and unnecessary.
Overall, I really like this unit, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Tensioner is terrible
on October 24, 2021
Posted by: JM Johnston
from Florida
Gender:Female
Chain is constantly coming loose within minutes of tightening.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, October 25, 2021
Hello JM Johnston,
Thank you for your review. We are sorry to hear that you are having trouble keeping the chain secure. Chains should always be tensioned before use. Be sure to check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar. Do not tension a chain after you have finished using the tool. The hot metal expands; if the chain is tensioned when hot, then allowed to cool, the contracting metal could potentially damage the chain, the bar, and even the unit. Always wait until the next use (or at least until cooled) before tensioning.
We hope this information helps! If the issues persist, please give us a call at 1-888-909-6757 or submit an email at info@greenworkstools.com. We would be happy to look into other factors.
Thank you for your review. We are sorry to hear that you are having trouble keeping the chain secure. Chains should always be tensioned before use. Be sure to check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar. Do not tension a chain after you have finished using the tool. The hot metal expands; if the chain is tensioned when hot, then allowed to cool, the contracting metal could potentially damage the chain, the bar, and even the unit. Always wait until the next use (or at least until cooled) before tensioning.
We hope this information helps! If the issues persist, please give us a call at 1-888-909-6757 or submit an email at info@greenworkstools.com. We would be happy to look into other factors.
Written by a customer while visiting greenworkstools.com