Received my 18" 60V chain saw, charged it and after a few test cuts I proceeded to cut down, limb and cut up a 35' 18" diameter pine tree all without recharging the battery! Turns out this saw is willing and able to work much longer than I am. No more fussing with a two stroke gas powered saw! I couldn't be happier!
Haven't been able to use it incomplete at delivery waiting for missing part.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 1, 2021
Hello there,
Thank you for your review. It is unfortunate to hear that there is a part missing preventing you from using your new pole saw! This is certainly not what we want our customers to go through. Our team would be happy to look into this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case.
In the future, should you ever experience an issue we kindly request that you send an email to info@greenworkstools.com or give us a call at 1-888-909-6757. We are always happy to help.
Pretty darn good saw. Battery life was great at first but came down a bit over time. Not a big deal for me as I can cut a lot of wood on one charge and do another task (like drag branches) and hole it charges-or go get some tea.
I did have issues with the chain falling off and getting ruined. It happened twice on the first 2 days I had it. Hasn’t happened since so I’m not sure if it was me or the saw.
Overall, I’m pretty darn impressed and love the utility of an electric saw. That’s coming from someone on 20 acres of forest.
This chainsaw is light on handling and has enough power to easily cut down the branches from a regular tree. The motor is running quiet; lots of sawdust, however, seems to blow towards your body.
I seem to have one recurring problem! The chain comes out of the bar, yet the chain still turns but obviously, the cutting ability is greatly diminished.
Powerful, great reach, easy to use. I took down a crabapple tree in a matter of minutes. I also enjoy the fact that I don't have to bend down to trim bushes.