Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
5
No more pull starting
on November 23, 2021
Posted by: RameshG
from SC
Gender:Male
I bought the UltraPower Pro 60V and I was surprised with the power and speed it can cut. So far I have felled two large trees which was on my list for over year because I did not want to deal with gas chainsaw. My takeaway are; it's fast, power is instantaneous, one change lasted over three hours of cutting, no pull starting, no pollution and inhaling 2 stroke fumes and it's have the weight of my gas powered chainsaw
Great performance from a breakdown, portable tool. Both the pole saw and hedger attachment worked perfectly and performed well. Very sharp and efficient, make for quick cutting action. So nice to not have to stand on a ladder. Great battery performance and duration longevity. Quick assembly / disassembly with sturdy twist lock connection joints. Can be used with or without 2 foot center pole extension piece. Balance of unit is a little ackward due to physics of leverage but is managable and not to heavy. Unit comes with small bottle of chain and bar lube but you will need to purchase at least a quart bottle as it uses this to lubricate the pole saw blade via a small resovoir and consumes it fairly quick during continuous use. Highly recommend this combo tool and would buy again, no regrets.
It is ok for the small jobs around the house. I have some pretty thick hedges around the property and it did good. The chain jumped off a couple of times but i tightened it just right after the second time it came off and it completed the task. Overall it is handy around the house.
The saw seems to be quite well built. It has a lot more power than would have imagined!It is easy to handle with moderate weight. I had a 75 foot oak come down in a storm and this saw was very impressive,even cuts through 14 inch limbs. I have not made it to the butt yet but I think it will do the job.Sometimes I run out of power before the battery does.
I have used my saw to trim a tree and it worked perfectly. However, the next time I attempted to use it, it wouldn't run. I have charged and re-charged the battery to no avail. I tried to contact Greenworks on the Help Line leaving a very clear message only to receive a "Thank you" for buying their machine and an ad to buy something else. Not Happy!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 24, 2021
Hello Jim Milam,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.