Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
5
Awesome power
on February 25, 2022
Posted by: CamA
from Little Rock, AR
Gender:Male
Bought 3 weeks ago and been using to cut oak wood for my smoker. So easy to use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light weight
on February 14, 2022
Posted by: Matt1234
from Bellingham, WA
Gender:Male
Just took the saw out of the box, added some chain bar oil, stuck in a battery and started cutting wood. The chain was sharp and the saw is much lighter than a gas powered one. This is the first chainsaw my wife has ever used because it’s quiet, light, and the chain stops as soon as you let off the trigger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent tool.
on February 8, 2022
Posted by: BudR
from Verbena, Alabama
Gender:Male
This is my first battery powered saw. It is a very powerful saw, easy to maintain and efficient to use. I am totally impressed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
I cannot recommend this
on February 6, 2022
Posted by: Bigfeat
from Milton, Georgia
Gender:Male
I bought this in spring 2021. I used it a few times and realized the chain wasn’t being lubricated. I had to drive 25 miles to an authorized dealer. They agreed and said green works would send me a new saw. That took about 2 months. I’ve had the new saw for about 4 months and used it for the second time yesterday. Guess what? That chain isn’t lubracating. Here we go again.
Response from greenworkstools.comBy GreenWorks, Customer Care, February 8, 2022
Hello Bigfeat
Thank you for your review. We regret to hear of the concerns you have had with a Greenworks chain saw. We would appreciate the opportunity to look further into your claims and see how we may help. Please contact the Greenworks customer care team at 888-909-6757 and we would be glad to further discuss.
Thank you for your review. We regret to hear of the concerns you have had with a Greenworks chain saw. We would appreciate the opportunity to look further into your claims and see how we may help. Please contact the Greenworks customer care team at 888-909-6757 and we would be glad to further discuss.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works Great!
on February 1, 2022
Posted by: Raddad21
from Dunedin, FL
Gender:Male
Just finished my first full session with the pole trimmer and pole saw. They both worked very well. I was actually surprised at how large a limb the trimmer would actually cut. The saw was very smooth with very little vibration. It was also much quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Cuts wonderfully for 5 minutes until the chain comes off
on January 30, 2022
Posted by: mwag91
from Texas
Gender:Male
Best cutting small saw ever, except the chain constantly comes off and there is no tension adjustment. am i missing something?
Response from greenworkstools.comBy GreenWorks, Customer Care, January 31, 2022
Hello mwag91,
Thank you for your review. We would recommend reviewing the tensioning steps as outlined in your instruction manual and here:
1. Loosen the chain cover by turning the bar nut
counterclockwise. Please note, it is not necessary to remove the chain cover to adjust the chain tension.
2. Turn the chain tension screw behind the bar and chain
clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension. Ensure the chain tensioner is tight enough to keep the bar from moving.
4. When the chain is at the wanted tension, tighten the chain cover.
If this does not fix the issue, please contact GreenWorks Customer Care at 1-888-909-6757 and we will be happy to assist.
Thank you for your review. We would recommend reviewing the tensioning steps as outlined in your instruction manual and here:
1. Loosen the chain cover by turning the bar nut
counterclockwise. Please note, it is not necessary to remove the chain cover to adjust the chain tension.
2. Turn the chain tension screw behind the bar and chain
clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension. Ensure the chain tensioner is tight enough to keep the bar from moving.
4. When the chain is at the wanted tension, tighten the chain cover.
If this does not fix the issue, please contact GreenWorks Customer Care at 1-888-909-6757 and we will be happy to assist.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Plenty of cutting power
on January 29, 2022
Posted by: skm68
Gender:Male
I had a large ash tree taken down and now I'm cutting it up. This saw cut through 20 inch logs smoothly and quickly. Saw is heavy but balance is good. Cutting time is short though on a 5.0 battery.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice and quiet compared to gas!
on January 20, 2022
Posted by: Eric the Red Electrician
from Live Oak, FL
Gender:Male
The chain is very soft and dulls quickly. The chain jumps off once dull and sure enough ruins the chain! It does cut very well when brand new, I got about an hour of cutting before having to charge the battery, (only takes about 45 mins to charge with the fast charger! )
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com