Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
1
Expensive saw with the vital parts, chain and bar, under par
on April 11, 2022
Posted by: tng706
from Fairfax, VA
Gender:Male
Stay away from this one. The chain came off the bar numerous times. This happened even after adjusting the tension multiple times. To make it worse, the chain is a 1/4" pitch where as other brands all use a 3/8", so hard to find a compatible chain even at manufacturer website. They sell this chain at a premium price. The bar and chain are not covered under any warranty. I wanted to return for store credit but being outside the one month return period, the manufacturer was not willing to make any concessions. To me this pole saw is a poor design. Looks like a good product, but looks can be deceiving.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 12, 2022
Hello tng706,
Thank you for your feedback. It is unfortunate to hear that you have recently experienced some issues with the chain. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly request that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather the necessary unit information.
Thank you for your feedback. It is unfortunate to hear that you have recently experienced some issues with the chain. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly request that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Homeowner Amy
from Georgia
Gender:Female
Verified Purchase:Yes
I don’t have use for a chainsaw often so every time I go to get my gas powered chainsaw, it takes forever to get it cranked. Right out of the box, I was able to cut down a foot wide tree and then a smaller one. Very pleased with how smoothly it cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent chainsaw
on April 7, 2022
Posted by: Mary1957
from Roanoke, Va
Gender:Female
I bought this for my husband to replace the gas chainsaw he has. Excellent cutting power and battery life. It's easier than the gas one and you don't have to mix the Smelly oil and gas.
Written by a customer while visiting greenworkstools.com
Posted by: Cylus S
from Ohio
Verified Purchase:Yes
Great tool! Very easy to use, lighter, quieter and much safer than our older gas powered models. Also much easier to hike into the woods with!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: roox911
from Tavares, FL
Gender:Male
Verified Purchase:Yes
value is off the chart on this one. Heavy duty, powerful, built like a tank. Have cut through 8 medium sized trees so far, including using it to cut them into small baggable pieces. Like a knife through hot butter.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my battery-powered chainsaw!
on March 27, 2022
Posted by: BluebirdLover
from rural Michigan
Gender:Female
I love my Greenworks chainsaw. It cuts great, starts every time, and shuts off completely as soon as I take my finger off the trigger. I've now used it multiple days of working on fallen dead ash and cherry and it feels safer and far more reliable than my gas-powered chainsaw. I have both a 2.5A and a 4.0A 60V battery and I can do a surprising number of cuts before switching, and then the first battery re-charges while I'm working with the second one and taking a lunch break. For my homeowner usage, this is perfect. I don't have to deal with gas and oil, it starts every time at a touch, and I feel great that I'm recharging the batteries from my solar panels!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I won't go gas again!
on March 25, 2022
Posted by: Parlato
from Marquette MI
Gender:Male
This simple switch to a cordless, battery operated chainsaw was supposed to be a supplement to my existing gas-powered saws. It was supposed to be a saw that my girlfriend could wield safely and without struggling to start, as with the gas models. What a surprise that I not only began using it myself, but I used ONLY it to cut my entire year of firewood (I burn wood for my only heat source) including the thicker trees and all kindling as well. I live in a solar-powered home that is off-grid and doesn't have many options due to my location and distance from town/anywhere else. Not only does the saw cut through trees as efficiently as my gas-powered, but the safety features make my nerves rest way more than ever, due to the automated shut off when the trigger is disengaged. With the gas saw, they might stop or they might keep spinning, while this saw is done when your finger says it is done. I can't say enough about this company and this saw, except to say that I am actively changing all of my fossil tools to Greenworks, starting with a hand drill and lawn mower. I will review the mower once the snow finally leaves our northern lawn. I won't stop until I am completely Green and I know I will have no regrets, other than not making this switch years ago. LOVE Greenworks!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Gets the job done!
on March 24, 2022
Posted by: Jodi K
from Muldrow, OK
Gender:Female
I bought this chainsaw a few months ago and my property hasn’t looked this great in a very long time. My husband used to do all the chainsaw work on our 15 acres. He passed away and I was scared to use the gas powered saws. My brother recommended Greenworks and I’m so glad he did. I’m a 65 year old woman and I’m 5’2” tall and I manage this saw easily. I have told all my friends they need this chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com