Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: Anonymous
from Pittsburgh PA
Gender:Male
Verified Purchase:Yes
This chainsaw is light, no as loud as a gas operated saw, very easy to operate, performs like any other gas chainsaw without having to deal with adding gas. The 16” is great for all those small jobs you have around your house. I have purchased 8 different Greenworks tools in the last two years but was reluctant to buy a battery operated chainsaw. I’am very happy that I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wielding a 10-ft chainsaw is no picnic, but this one’s more nearly cake
on June 9, 2022
Posted by: anyisle
from western Maryland
Gender:Male
I just added the pole saw and trimmer to my Greenworks array (mower, snow blower, other bone fides). So far I have used the saw for branches up to 3 inches in diameter and the trimmer mainly on an ungainly thicket of forsythias. Afterward, I used the trimmer “off-label” as a weedwhacker to clear weeds and tall grass, thanks to the articulating trimmer head. The trimmer works surprisingly well in this way, cutting a wide swath that line trimmers can’t. The work took hours, not because of the tools but because of the scope of the project. All this was possible with a 5-amp battery on a single charge. That battery is heavier than the included 2-amp one. But that’s an advantage, as it is a better counterweight to tool head, especially the saw when fully extended.
The tool heads (saw and trimmer) work as well as you can expect. The saw cuts like butter, as they say. And the trimmer is sharp and doesn’t clog. But there are several minor ways the base and extensions could be improved. The base features a fixed, extensible pole. If that pole were detachable and the tool head could attach directly to the base for a shorter tool, that would add versatility and maybe even eliminate the need for a conventional trimmer or saw. Also, connecting the fixed pole to the tool’s shaft (or the accessory extension in between) is made tedious by two-inch threaded connections. A bayonet mount would be faster and easier, although the threaded system was likely chosen as more robust and because it helps alignand cinch the coupling. That tight fit also means the sections are hard to separate, however. Something might have been added here for leverage or grip. As with other Greenworks tools, the shoulder strap is rudimentary, and its clasp is easily bent and won’t stay on. What this tool really needs is a harness that attaches to a fulcrum so that you could better put your back and shoulders into it. As it is, using this device is an arm workout, made none the easier because the lower handle offers little purchase. (How’s your backhand?)
These are quibbles. This kit solves a lot of problems for me, affordably and, I trust reliably.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great power, flimsy bar and chain
on June 6, 2022
Posted by: Outdoorsman22
from Portland Oregon
Gender:Male
The battery is great, both the run time and the power of the tool. But the chain constantly slips off the bar, and it’s a huge pain to reinstall and adjust. The tension screw loosens while you work, and it’s difficult to reach snd turn with the provided tool. The screw is flimsy and gets stuck easily, stopping you from tightening the chain enough. Basically when the saw is running, it’s great—but I spent at least five minutes fixing the chain for every two minutes of sawing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 7, 2022
Hello Outdoorsman22,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
To adjust the chain tension.
1.Loosen the chain cover by turning the bar nut counterclockwise.
2. Turn the chain tension screw behind the bar and chain clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension.
4. When the chain is at the wanted tension, tighten the chain cover.
Please note, it is not necessary to remove the chain cover to adjust the chain tension.
Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
To adjust the chain tension.
1.Loosen the chain cover by turning the bar nut counterclockwise.
2. Turn the chain tension screw behind the bar and chain clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension.
4. When the chain is at the wanted tension, tighten the chain cover.
Please note, it is not necessary to remove the chain cover to adjust the chain tension.
Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for the job!
on June 6, 2022
Posted by: Curt5117
from Olive Branch, MS
Gender:Male
Great chainsaw! Really good power and just the right size. I have been able to tackle several projects helping people clear tree and limb debris from their yards due to past storms in the area.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Clunky Top-Heavy Design
on June 6, 2022
Posted by: Mike yo
Really disappointed with the design on this Greenworks product. It's very top-heavy - almost unusable at full length. It has a 3-piece shaft which suggests lots of lengths available, but in the end, the only option is full length, or removing the center section to reduce a couple feet. Even this sounds easier said than done - the interface between the sections is poor, requiring delicate work to get them assembled and brute-force to pull them apart. Highly impractical to adjust length in the field. It's so unwieldy I actually couldn't find ANYthing in my yard to trim with it. Very disappointing. I'm going to find a telescoping pole-saw that is infinitely (and easily) adjustable and has better balance with more weight at the hilt and much less at the tip - even if I have to go corded or gas-powered.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 7, 2022
Hello Mike yo,
Thank you for your review. We are not specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We are not specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Love new renovations
from Virginia
Gender:Male
Verified Purchase:Yes
It is a very good product and powerful, unfortunately the connection to put the poles together is kind of hard to remove and it is kind of heavy to extend all the poles to used.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Excellent
on June 1, 2022
Posted by: Stilly
from Flushing, Mi
Gender:Male
Purchased 16" bar with 60v battery. Very convenient to use. Purchased 60v as I also have 60 self propelled lawnmower. Rating would have been a '5', however discerning that when saw is stored the chain bar oil leaks-yes cap is securely fastened. How can saw be stored without leaking oil.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ChristopherM
from Memphis, TN
Gender:Male
Verified Purchase:Yes
All of the Greenworks tools have done the jobs I needed them to do, mower, weed eater, chainsaw, pole saw, edger.... The Pole Saw and trimmer just added to the collection. Trimmed a rather large tree without a ladder, and all on half a battery. I cannot talk these tools up enough. Long batter life, easy to swap out, and almost no maintenance needed other than basic cleaning and oiling the chain. These tools are powerful, durable, and fun to use. Easy to switch between tools when doing yardwork.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com