Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: Bran
from Northern Maine
Gender:Male
Verified Purchase:Yes
So far works great. Charging it quickly of a solar inverter and works for my off grid cabin tasking. I've taken down 1 dead maple and bucked the tree as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MASaren
from Oregon
Gender:Male
Verified Purchase:Yes
It's a sorry excuse for a chainsaw even on small branches.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello MASaren,
Thank you for sharing your experience with this chainsaw. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the chainsaw has not fully met your expectations. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for sharing your experience with this chainsaw. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the chainsaw has not fully met your expectations. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: wiltech
from Effort, PA
Gender:Male
Verified Purchase:Yes
Excellent product, I needed to cut down some trees and did so with little effort.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Shaun B
from Branford, CT
Gender:Male
Verified Purchase:Yes
Have some very tall privots on my property and this allowed me to cut them quickly without standing on a ladder. Great time saver!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent tool for home use. Could even pass for professionals.
on July 3, 2022
Posted by: HUGUNN
from MS
Gender:Male
Verified Purchase:Yes
Saw arrived in new, undamaged packaging. Clear instructions about assembly were included. Also included was a 100 ml bottle of chain oil. The saw body has a viewing window to help gauge the oil level. Those two things are nice extras.
The bar oil chamber doesn't quite 100 ml of oil. I guess that's okay for the size of the chain and what you'll be doing with it. I have yet to had to refill it and have done a good bit of trimming with it. Also, the more weight is on the head side of the saw, the more difficult it is to use when reaching more horizontally, so limiting the oil reservoir as one method to help limit weight makes sense.
The saw's reach is adequate. I do wish it was maybe another foot longer. The balance improves with a larger battery in the chamber (unlike the chain saw, which is less balanced with a bigger and heavier battery). So, I have made it a habit of putting a 5Ah battery in. The carrying sling is not terribly helpful and sometimes even gets in the way. But that's probably something what I'll learn to deal with better over time. The noise level of this saw is very low and not a concern.
When using the saw mostly vertically and from the ground, the weight of the head is not a problem. However, when on a ladder (I know, not a good idea to start with) and reaching out more horizontally, it becomes a bit more difficult to handle. It really comes down to technique at that point. One has to trigger the saw before touching the branch to be cut. The weight of the saw body alone will trigger the overload protection and stop the saw from turning before it even gets started.
The saw motor is small but very powerful. I have had no issue cutting through any branch size appropriately for this saw, even when approaching capacity.
Given the small power demand of the motor, battery life is excellent.
Overall I am highly satisfied with my purchase and value to benefit ratio of this tool. I would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JustinMN
from Minnesota
Gender:Male
Verified Purchase:Yes
Fantastic chainsaw! Easy to use and powerful. Even my tree-climbing, chainsaw wielding brother-in-law wants to run out and purchase this chainsaw!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw but what part is a replacement chain?
on July 1, 2022
Posted by: chuck2022
from rock hill, sc
Gender:Male
Great Pole saw but can not find 10" pole saw chain replacement on this site.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Cuts Great! until it doesn't
on July 1, 2022
Posted by: TigrShrk
from Binghamton,NY
Gender:Male
I bought this a few weeks ago and was very happy with it's performance until it decided to stop working the first day I used it. I called CS who evaluated the situation and decided to pick up my saw and ship me new one. I have not used the replacement yet, so keeping my fingers crossed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com