Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
243
4 Stars
47
3 Stars
6
2 Stars
6
1 Star
11
96%of customers recommend this product.
(
240 out of
250)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: Mmoo
Verified Purchase:Yes
Leaking bar and chain oil from tank. Starting to doubt this brand and consider switching everything. Weedeater motor won’t spin anymore, chainsaw leaking oil, polesaw handle snapped. Leaf blower and edger work ok but the mower has vibration that is either the bearing or motor shaft. Too many problems.
Response from greenworkstools.comBy Greenworks Customer Success, June 15, 2026
Hi Mmoo. Thank you for your feedback. Oil does leak from chainsaws which is normal:
Here are a few tips to reduce this issue:
1. Store the unit with as little oil left in the reservoir as possible. Store the chainsaw flat with a rag beneath it.
2. During your first use, only fill the reservoir to roughly half full and check periodically to see if oil needs to be added. Eventually, you will become accustomed to the amount of oil required for each task. This procedure will make it easier to store the unit with as little oil as possible.
If you are concerned about the amount of oil that is leaking out of your unit and would like to discuss this in more detail, please contact Greenworks customer experience at 1-888-909-6757 (1-888-90WORKS) or start a live chat and we will be happy to assist you further. Thank you for choosing Greenworks Tools!
Here are a few tips to reduce this issue:
1. Store the unit with as little oil left in the reservoir as possible. Store the chainsaw flat with a rag beneath it.
2. During your first use, only fill the reservoir to roughly half full and check periodically to see if oil needs to be added. Eventually, you will become accustomed to the amount of oil required for each task. This procedure will make it easier to store the unit with as little oil as possible.
If you are concerned about the amount of oil that is leaking out of your unit and would like to discuss this in more detail, please contact Greenworks customer experience at 1-888-909-6757 (1-888-90WORKS) or start a live chat and we will be happy to assist you further. Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
