No issues with shipping. Pole saw has plenty of cutting power and battery life is good. Shoulder strap is great assist in handling saw. Only issue I experienced is the chain came off the bar 4 times. I tried tightening chain but still came off. Appears to me when debris collects around sprocket and bar the chain comes off. I tried tightening down chain but stilll came off. I"ve never had this issue with my regular chain saw. I read a few other reviews with the same issue. Must be a design issue.
Overall I am pleased with the saw, but I do have one complaint. The chain pops off while cutting way too easily. I have plenty of experience cutting with a regular chainsaw, and I have never had a chain pop off until this saw. In order to keep it from popping off many times per use, the chain tension has to be tighter than normal. Other than that, the battery life is good, the weight distribution is good, and it is simple to use.
This saw is such a relief from the old 2 stroke gas powered machines. Quiet, no starting problems, no storage worries. It did shut down once due to high temperature but that's not surprising given the day's 90+ degree air temp and going nonstop at some big hardwood logs.
I was so excited when I received my chainsaw so quickly and I immediately unpacked it and sawed up a huge limb that had fallen in my yard. It cuts like butter and is so quiet. I can't wait to start cleaning up the rest of the place.
I have 4 of your products (mower,trimmer,blower, edger) and love them. If you are a female and do your own yardwork, these are the best tools ever. They are easy to use, not heavy at all, easily rechargeable and has a good battery life. Mower is easy to push and no backaches. Very pleased with the Greenworks products.
It seems to be better built than the other brands I looked at. It works fine for trimming branches in my yard and cutting firewood while out camping. I’m hoping long term it continues to remain a reliable tool.
Pole saw and hedge trimmer great additions to yard tools!
on August 20, 2022
Posted by: jamjen2k
from Oak Ridge, TN
Gender:Male
Verified Purchase:Yes
Simple to use pole saw and hedge trimmer. Works as intended. Pole saw is a bit cumbersome if not careful while maneuvering. Pole saw cut through 3 inch branches with ease. Hedge trimmer works great. Pole allows you to get to the hard to reach places. While the extensions give us farther reach, it can be a bit tricky to balance at times. Removing and adding extensions can be a bit tricky if you don't line up arrows.