Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
882
4 Stars
191
3 Stars
33
2 Stars
29
1 Star
42
93%of customers recommend this product.
(
898 out of
966)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: Jaygggg
from Eastern PA
Verified Purchase:Yes
The saw has a fantastic chain speed meaning it cuts pretty fast. Definitely comparable to a decent sized 18" gas saw a co-worker uses. Used for trail maintenance in a state park, so light weight is important. A 4AHr battery can make around 8-10 cuts in a 14 inch oak log. Typically also carry a Greenworks pole hedger and another battery so the batteries can be shared.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: J Bryan
from Indiana
Gender:Male
Verified Purchase:Yes
Works great, but I do find that I have to adjust the chain tension quite often.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: 12345T
from Indiana
Verified Purchase:Yes
Easy to use and cuts beautifully and smoothly. It it so much nicer than our old gas chainsaw. It is also quieter. I would definitrly recommend this product. We also have the lawn mower, leaf blower and trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tyler L
from California
Gender:Male
Verified Purchase:Yes
These came incredibly quickly and have been so useful. We're using these to trim hard to reach branches and hedges!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Chain falls off constantly
on September 30, 2022
Posted by: JasonB
from Mountain Home, Ark
Gender:Male
I've owned this saw for three months and I've used it several times. However, the chain comes off the bar constantly and the set-screw to tighten the chain is nearly impossible to use. The placement of the screw is inconvenient and difficult to tighten as a result. Once tight, the chain works for about 6 to 10 cuts, then the chain falls off, damaging the plastic housing each time. Do not buy this tool if you need to work rather than tinker with tools.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 30, 2022
Hello JasonB
Thank you for sharing your experienced. Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace the parts before using again. Replace the bar if: • the groove is not fit with the height of the drive links (which must never touch the bottom). • the inside of the guide bar is worn and causes the chain lean to one side.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your experienced. Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace the parts before using again. Replace the bar if: • the groove is not fit with the height of the drive links (which must never touch the bottom). • the inside of the guide bar is worn and causes the chain lean to one side.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Yorgo
from Minneapois MN
Gender:Male
Verified Purchase:Yes
Great saw. Lightweight, powerful and very simple to operate. Battery lasts for a lot of small cuts. Did not even use 1/4 of the charge after cutting down several small trees.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mackinac
from U P Michigan
Gender:Male
Verified Purchase:Yes
Works great, with 2 batteries it outlast me as i am 74. I like not having to pull start a gas saw. Fine for clearing trails. It cuts maple just fine but you would be out out battery life if you were a serious fire wood cutter.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Not a Biden Fan
Verified Purchase:Yes
Saw performs well, but it is heavy. Run time is good. Actually, I thought I was buying a 16-inch saw, but I ordered the 18-inch by error. But I am happy with it.
Written by a customer while visiting greenworkstools.com