Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
243
4 Stars
47
3 Stars
6
2 Stars
6
1 Star
13
96%of customers recommend this product.
(
240 out of
250)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: cafritz11011
from Birmingham, AL
Verified Purchase:Yes
Awesome! I have used many chainsaws in my life and the response of this one makes quick work of small trees.
Written by a customer while visiting greenworkstools.com
Posted by: Lynndm
from Riverton NJ
Verified Purchase:Yes
Bought for my husband as a gift . Happy with the tool. The delivery was fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not the best saw.
on December 20, 2020
Posted by: Gmacc
from Colorado
I've had this saw for about a month. I was happy the first time I used the saw. Cut well and battery lasted a reasonable amount of time. However, the saw appears to not like cold weather or hardwoods. I keep the saw (not battery) in my unheated garage. The next few times I tried to use it the saw the chain just started smoking on the wood. It was cold enough the bar oil wouldn't flow and so the chain wasn't getting any oil, and the chain was freshly sharpened. I had to get out my gas saw and it cut right through the log. I am assuming the saw either doesn't have an oil pump or it is very weak. Pretty disappointed that the saw only seems to work in warm weather.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, December 21, 2020
Hello Gmacc,
Thank you for your feedback. We are sorry to hear of the challenges you are experiencing. After adding bar and chain oil, the chainsaw needs to run for a few minutes to expel the air in the lines before oil comes through. Simply run the unit for a few minutes. Allow the oil to come out before use. You can also try loosening the oil cap to release any vacuum that may have built up. If these suggestions do not resolve the issue you are experiencing, please contact our helpline at 1-888-909-6757 or send us an on info@greenworkstools.com detailing more information on your experience so that we may better assist you.
Thank you for your feedback. We are sorry to hear of the challenges you are experiencing. After adding bar and chain oil, the chainsaw needs to run for a few minutes to expel the air in the lines before oil comes through. Simply run the unit for a few minutes. Allow the oil to come out before use. You can also try loosening the oil cap to release any vacuum that may have built up. If these suggestions do not resolve the issue you are experiencing, please contact our helpline at 1-888-909-6757 or send us an on info@greenworkstools.com detailing more information on your experience so that we may better assist you.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Awesome GREEN Chainsaw.
on December 14, 2020
Posted by: Hacksaw
from Southern Maine
I purchased this chainsaw hoping it would live up to the "greenworks" name. It certainly did! Good quality, great chainsaw. Fast charging is a definite plus. Cuts great.
Based on this chainsaw I plan on purchasing other greenworks tools in the future.
Based on this chainsaw I plan on purchasing other greenworks tools in the future.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Handy Tool
on December 14, 2020
Posted by: Brian D
from Endeavor, Wi
We got this saw in early September. We have been using it around the farm since then . Works good for trimming trees along the fence lines cleaning up down trees around the pastures . Nice to be able to walk the fence until you find a tree that has needs attention and just pull the trigger on the saw and you’re cutting. Quiet. Light weight and pretty easy to handle.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ed Gunter
from Deep South
Verified Purchase:Yes
Works great. Not quite the power of a gas saw but overall very good quality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Blake M
from Massachusetts
Verified Purchase:Yes
Cuts quickly and easily. The chain is narrower than the ones I have used with gas chainsaws. The battery lasts around half an hour on a charge. I cut down a 20 inch ash with it. It took around 6 charges to completely cut up the tree.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BtvVermont
from Burlington, VT
Verified Purchase:Yes
Overall very good. My only concern is the duration of the battery. I thought it would last longer, however I was cutting through some gnarley branches and tree trunks. I like that it starts instantly and no gas needed. Good balance too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com