Bought this online after reading a review. It came in the mail and I charged battery. When I used the chain saw it was an incredible experience. The directions were easy to follow. The chainsaw cut easily through the large maple branch I cut down. I am impressed with the feel of the product and quiet sound.
This chainsaw is amazing! We have a gas powered 20" chainsaw as well and this is so much easier to use. We recently had a tree sized branch fall down on our property and this chainsaw cut right through it like butter.
We purchased this saw to do some clean up around our property after hurricane Sally came through. Holy cow, this thing cooks! We had no problem going through 18 inch diameter oak limbs that were downed in the storm (double cut, of course as we only purchased the saw with the 16 inch bar). To be honest, when making the purchase we were expecting a glorified hedge trimmer, a pruning saw- something capable of cutting smaller diameter trees and limbs, but we were dead wrong. This thing is a silent, odorless killer- like the ninja of chainsaws. We ran this with a 6.0 amp HC battery for two and a half hours off-and-on, as chainsawing jobs usually are (but if I'm honest, mostly "on"). As far as other features go- adjusting the chain is simple and effortless with the included "scrench", as it should be, filling the bar oil is easy to do without making a mess, and the overall build quality seems stout.
Greenworks, if you're listening, some things that would be nice to see improved- The wrap handle, while super sturdy, is pretty slick feeling. Some gnarling in the design or rubber around it or something would make me feel better. I plan to pick up some grippy handle wrap tape to remedy this for myself. A full wrap around handle would be nice as well. Personally I think this saw has the power to be considered more than just a "residential saw" and as such a more pro level feature like a full wrap handle would be nice. Also, a cover over the battery port (like on your lawn mowers) should be added. For the most part chips evacuated out the bottom as they should, but some inevitably wound up on top and a portion of those somehow wiggled their way down into the battery hold. The only other thing that I don't really like is that the materials or tolerances in the inertia brake handle don't feel as high end as the rest of the saw. I don't feel like it's going to break or anything but it just feels sloppy.
Bottom line though, I love this tool. I would recommend this to anyone, including my mom. And I love my mom. If you're on the fence, jump down and buy it (for yourself or your mom). You will not regret it.
I am enjoying my new chainsaw. I no longer have to worry about starting it, or buying gas.All I have to do is to keep the battery charged and the chain Sharp and I am set to go.I also have the advantage of being able to use it in my woodturning shop.