Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
5
Awesome chainsaw
on December 24, 2020
Posted by: A A Ron
from Seattle WA
I had a tree fall in my front yard last winter during the snow. I bought this chainsaw after reading reviews online. I am beyond happy with this purchase. This chainsaw was able to take care of the fallen tree with no problems. This was the very first Greenworks purchase I had made. This product was the first of my conversion from gas powered equipment. Since then I have bought the Greenworks 21 inch 60V mower and the 60V Hedge Trimmer as well. I am now looking to buy the 60V backpack Leaf Blower for my Christmas gift to myself this year. Greenworks has been a great brand for me and I plan on converting all my power equipment to Greenworks moving forward. 5 Star Products for sure.
I've had this saw for about a month. I was happy the first time I used the saw. Cut well and battery lasted a reasonable amount of time. However, the saw appears to not like cold weather or hardwoods. I keep the saw (not battery) in my unheated garage. The next few times I tried to use it the saw the chain just started smoking on the wood. It was cold enough the bar oil wouldn't flow and so the chain wasn't getting any oil, and the chain was freshly sharpened. I had to get out my gas saw and it cut right through the log. I am assuming the saw either doesn't have an oil pump or it is very weak. Pretty disappointed that the saw only seems to work in warm weather.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, December 21, 2020
Hello Gmacc,
Thank you for your feedback. We are sorry to hear of the challenges you are experiencing. After adding bar and chain oil, the chainsaw needs to run for a few minutes to expel the air in the lines before oil comes through. Simply run the unit for a few minutes. Allow the oil to come out before use. You can also try loosening the oil cap to release any vacuum that may have built up. If these suggestions do not resolve the issue you are experiencing, please contact our helpline at 1-888-909-6757 or send us an on info@greenworkstools.com detailing more information on your experience so that we may better assist you.
LOVE, LOVE my new chainsaw as well as the hedge trimmer, lawn mower, snow blower, and weed wacker I purchased this year alone. It is so beyond freeing to be able to do yard work without dragging out the horrible extension cord. LOVE LOVE!!
I purchased this chainsaw hoping it would live up to the "greenworks" name. It certainly did! Good quality, great chainsaw. Fast charging is a definite plus. Cuts great. Based on this chainsaw I plan on purchasing other greenworks tools in the future.
We got this saw in early September. We have been using it around the farm since then . Works good for trimming trees along the fence lines cleaning up down trees around the pastures . Nice to be able to walk the fence until you find a tree that has needs attention and just pull the trigger on the saw and you’re cutting. Quiet. Light weight and pretty easy to handle.
Cuts quickly and easily. The chain is narrower than the ones I have used with gas chainsaws. The battery lasts around half an hour on a charge. I cut down a 20 inch ash with it. It took around 6 charges to completely cut up the tree.