Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Customer Rating
1
Chain doesn't last very long !
on March 18, 2021
Posted by: DisgustedCustomer
from central Texas
Very very disappointed with this chainsaw. I have gone through 3 chains and 2 chain bars. No match for Texas Oak trees apparently. The chains get damaged to the point of not fitting in the chain bar grooves. This last one I only got 30 minutes at the most out of it before it crapped out. And now I got a dead oak that is not down yet and is a danger to me and my dogs.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 5, 2023
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any concerns or warranty needs. We can be reached on Greenworks Pro toll-free helpline at 1-855-345-3934. Thanks again!
I’ve used my chainsaw to cut several cords of wood! A battery will last as long as me! It is light and very easy to use! That was featured I needed - I am 69 years old and can handle it with ease!
I needed a reliable polesaw for maintaining my 10 acres of wooded property. This tool is powerful enough to work fast and the battery recharges quickly while I do other tasks. And the 60V battery is interchangeable with my Greenworks leaf blower as well. I am quite satisfied.
This is probably one of the best purchases I've ever made. Bought it to clear brush and trim trees for my neighbor and it paid for itself. Cut up oak tree with little effort. Battery lasts about 1 hour. Sick of trying to start gas chain saw. Does not leak any oil even hung from handle as some posts have stated. There was some effort taken to find one in stock to purchase. Glad I waited to buy one.
Lots of power and easy to use. It seems to be a lower quality when the three buffer springs that help pop the battery out when released all came out of their seats. I used a caulk to try and hold them in place.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 15, 2021
Hello CamMc,
We are terribly sorry to hear about this experience. We strive to provide a quality product. We would be happy to help with this matter, however, some further information would be required to be better assist. Please kindly contact our team directly at 1-888-909-6757 or by submitting an email through our email form using the following link info@greenworkstool.com
Best battery pole saw!!! Go 60v instead of 80v, the 60v has the option of using as a shorter pipe saw or a 9’ saw at full extension. The 80v is ONLY usable as a 9’ saw.