Customer Reviews for Greenworks - 24V (90 MPH / 320 CFM) Cordless Axial Leaf Blower - 2.0Ah Battery and Charger
Customer Rating
5
Great Leaf Blower - I wish I had not waited so long to buy it
on August 12, 2024
Posted by: vicrg1984
from Murrieta, CA
Gender:Male
[This review was collected as part of a promotion.] This was bundle with the shears/shrubber I purchased. I have t say this blower is powerful lasts a long time on one charge. It is more powerful than my gas powered blower and is so much more quiet
One battery would not fully charge straight out of the box
on July 19, 2024
Posted by: slimbobvin
from Farmington,MI
Gender:Male
[This review was collected as part of a promotion.] One battery would not get to three lights from the first charge. Tried multiple draining and charging and still will not fully charge.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 19, 2024
Hello slimbobvin. Thank you for reaching out to us! Sorry for your experience. We are happy to see you were able to connect with Customer Care and they were able to assist you with this warranty claim. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know of your frustrations and apologize for your experience. We look forward to your follow up post!
[This review was collected as part of a promotion.] The devil himself could not create a worse warranty registration process. They prompt you to take a picture of of the QR code on the box, but of course that does not convey any information. You still need to type the product number and serial number. Next, you must upload a copy of your receipt. No problem, you bought it online so just upload a PDF copy of your email. Foolish you! they only accept picture files for the upload, not PDFs. What were you thinking??? So after wasting time on your phone, you end up moving to your desktop, transcribing all of the info again, and then doing a screen capture of your email. Sounds so 2024 technology - they must have an AI helping behind the scenes! No matter how well this leaf blower works, I'll always remember the horrible product registration process!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello WarrantyHelp. Thank you for taking the time to contact Greenworks Tools. We are sorry to hear you had experienced a problem registering your product. You are right-it should not be that difficult to register, and we completely understand how frustrated you are! Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. If you wish to register your unit, simply contact us once more with the information below. Please register batteries or chargers only if they were purchased separately from a Greenworks machine and hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. We can be reached by Chat on www.greenworkstools.com or by phone 1-888-909-6757. Thank you.
[This review was collected as part of a promotion.] I love the blower but only get 15 minutes of blowing time per charge. Looking for something that can blow my entire driveway in one charge and not have to do it in two sessions. This is not the product for that. But if you need a quick clean up that takes less than 15 minutes, this will do a great job.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 16, 2024
Hello DEB612, Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with all 24V Greenworks batteries; please keep in mind, the higher the ampere-hour (AH) rating is, the longer the run time will be. Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website www.greenworkstools.com that will direct you to a Live agent or call 1-888-909-6757 (1-888-90WORKS).
[This review was collected as part of a promotion.] Being close to 80 the self propulsion feature is unbeatable on my hills and inclines. The blower is superb, very efficient. The trimmer works well but gets too heavy for me, not the trimmer's issue, but mine. I'm not very good with it.
This will complete our mowing requirements. We have greenworks 48v battery operated mower and we are completely satisfied with that product. With that confidence we bought this blower. As of now there are no issues with this item