The tool is not working. The bolt that holds accessories falls out, after you secure it, the tool works for 20 sec and then stops.
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Svetlana.
We are sorry to hear of the issue you are experiencing with this tool. We urge you to view our YouTube video. In this video, you will learn what is included in the box as well as the steps for assembly. https://www.youtube.com/watch?v=JOHqookcfws If after going through this video the issue are still a concerns please start a Live Chat on www.greenworkstools.com or contact us at 1-888-909-6757. We would like to get in touch to ensure that your tool is operating up to our performance standards.
[This review was collected as part of a promotion.] Good construction and weight/balance. Tool-less design speeds attachment changes and much easier to use when you don't have to figure out cords. East to swap batteries with other 24V Greenwooks tools
[This review was collected as part of a promotion.] I purchased this 24V product after my older non-Greenworks corded tool stopped working. Using this multi-tool kit for a tiling project and it is AMAZING! The scraper tool effortlessly peeled the previous flooring off the subfloor. I also purchased a diamond-blade to cut through cement-board with some precision cuts needed for this particular job. Can't wait to purchase additional tool attachments for it.
I followed the instructions and watched the available videos, but the clamping plate doesn't move.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, December 29, 2022
Hello Steven T,
Sorry to hear about this issue. Please make sure that the clamping plate is placed well into the holder of the machine, otherwise you cannot spin the quick release lever. If this does not fix the issue, please contact Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist with the warranty claims process.