Customer reviews from greenworkstools.com
Greenworks - 12 in. 24-Volt Cordless Brushless Chainsaw (4Ah USB Battery and Charger Included) - Green
Average customer rating
4.4
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
59
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
5
86%of customers recommend this product.
(
59 out of
69)
Customer Reviews for Greenworks - 12 in. 24-Volt Cordless Brushless Chainsaw (4Ah USB Battery and Charger Included) - Green
Customer Rating
5
Great Small Chainsaw
on December 1, 2020
Posted by: hwrankin2
from Monticello, KY
I gave had my 10" saw for more than a year. It cuts well and the battery life is acceptable. I purchased an extra battery so I could cut longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Surprising
on November 23, 2020
Posted by: ferd
from MA.
I bought this little 24vt last spring after giving up trying to start my gas one. I wanted something dependable, easy to use and light- even though I tended to demand fairly heavy use of my saws. When I got it it seems kinds of whimpy and really light weight. I thought, "oh well, that was a mistake"
Wow, was I surprised by the results. The little devil cut right through just about anything I put it up against under a foot thick. I found quickly, let it do the cutting, don't force it and let it rip right through on it's own and it will.. Also, surprise, the 24 vt battery cut for a long time in the pile that the storm brought down and I put it away without recharging. Contrary to most power saws that use chain bar oil- I still have not refilled it as it it 1/2 full after many additional cuttings. Wow, I'm impressed.
Wow, was I surprised by the results. The little devil cut right through just about anything I put it up against under a foot thick. I found quickly, let it do the cutting, don't force it and let it rip right through on it's own and it will.. Also, surprise, the 24 vt battery cut for a long time in the pile that the storm brought down and I put it away without recharging. Contrary to most power saws that use chain bar oil- I still have not refilled it as it it 1/2 full after many additional cuttings. Wow, I'm impressed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight and effective
on November 16, 2020
Posted by: edmation
from Oklahoma City, OK
I purchased this after receiving severe ice storm damage. Product arrived fast, easy to assemble, no tools needed (be sure to purchase chain lube separately).
For use, this unit is lightweight and easy to handle when stretching to make cuts. I mostly use this with 1" - 5" average diameter limbs with ease. The battery that came with it is a 2ah and holds it's charge well. After the storm I used it everyday for a week with an average cut time of 1.5 to 2 hours daily and no extra charging was needed (just charged at the end of the day for the next day's use).
For use, this unit is lightweight and easy to handle when stretching to make cuts. I mostly use this with 1" - 5" average diameter limbs with ease. The battery that came with it is a 2ah and holds it's charge well. After the storm I used it everyday for a week with an average cut time of 1.5 to 2 hours daily and no extra charging was needed (just charged at the end of the day for the next day's use).
(click to see the video)
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Until do it yourself recall
on November 12, 2020
Posted by: lorideedee
from Blue Ridge Mtns
Am a 72 yr old woman who thought this chainsaw would be great, & has been ‘til I got the recall ! “Under certain circumstances it can remain ON! Called, & was told they will ship the part to repair it to me- like my car manufacturer telling me “ Your accelerator “may stick , but we’ ll send you the part to repair it. Have to have part shipped to a repair place 40 some miles away, wait for part & repair, meanwhile the saw is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Skeen
Verified Purchase:Yes
Returned it after using it to make 4 cuts. It started making squealing noise.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 24, 2020
Hello Skeen,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
This is a great tool for fast and easy pruning. Easily cuts up to 2.5” diameter limbs. Plenty of power and the length adjustment is very handy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jerry F
from NE Georgia
Verified Purchase:Yes
Easily cut up branches from fallen tree branches. Ideal for small properties with fallen tree branches after storms.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jerry F
from NE Georgia
Verified Purchase:Yes
If you have low hanging tree branches that you have to avoid while mowing, this tool pays for itself in less than 1 hour. I trimmed 4 large trees within an hour of opening the box.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com