Customer reviews from greenworkstools.com
Greenworks - 12 in. 24-Volt Cordless Brushless Chainsaw (4Ah USB Battery and Charger Included) - Green
Average customer rating
3.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
0
3 Stars
2
2 Stars
2
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Greenworks - 12 in. 24-Volt Cordless Brushless Chainsaw (4Ah USB Battery and Charger Included) - Green
Posted by: DMS 1
Verified Purchase:Yes
Great product. Light weight. Don’t have to worry about gas and it not starting, etc.
only negative is that it’s limited in what it can cut size wise…
only negative is that it’s limited in what it can cut size wise…
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dennis T
from Boston MA
Verified Purchase:Yes
Great product. Lightweight, yet powerful. Great for pruning limbs. I cut down a 10" diameter tree with ease. Charges quickly too.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Leaking oil
on October 12, 2021
Posted by: Mikeht
from Gravette Ar
Gender:Male
Bought one about 3 years ago. Works really good but leaks bar oil like a seve. Always has. Makes a mess even after I try to drain all the oil out. Just keeps getting worse. Used to day and have oil running down legs of jeans. Will not buy another earthwise product. Not very good for environment with oil leaking everywhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 13, 2021
Hello Mikeht,
Thank you for your feedback. Sorry to hear that you are having issues with your Chain Saw. Due to the gravity-fed auto oiling system, it is normal for unused oil to seep from the saw when not in use. To prevent seepage, we suggest emptying the oil tank after each use than running the unit for one minute. When storing the saw, loosen the cap to avoid pressure being built up in the oil tank which will help with residual oil leaking. To avoid emptying the tank, try only adding the amount of oil that you think will be needed and top it up as necessary during use. However, please note if the unit is leaking while in use, this may not be considered normal. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Thank you for your feedback. Sorry to hear that you are having issues with your Chain Saw. Due to the gravity-fed auto oiling system, it is normal for unused oil to seep from the saw when not in use. To prevent seepage, we suggest emptying the oil tank after each use than running the unit for one minute. When storing the saw, loosen the cap to avoid pressure being built up in the oil tank which will help with residual oil leaking. To avoid emptying the tank, try only adding the amount of oil that you think will be needed and top it up as necessary during use. However, please note if the unit is leaking while in use, this may not be considered normal. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Written by a customer while visiting greenworkstools.com
Posted by: Shackleton
from Vermont
Gender:Male
Verified Purchase:Yes
These tools are fantastic! They are light and extremely efficient. I am extremely impressed with the power and torque. I had compared several different companies, but I knew green works was one of the first companies to introduce electric tools. That sealed my decision, and I couldn’t be happier I went with them. These are quality affordable products! I will plan on adding to the collection soon.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com