Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: Northforkfarmer
Verified Purchase:Yes
Works ok. Maybw it needs the bigger battery.. idk. I use it around the sawmill cutting limbs and knots. Sometimes it will just stop midway thru a cut. I have to let off the trigger for a minute then resume. It could be better.
Response from greenworkstools.comBy Greenworks, Customer Care, November 10, 2021
Hello Northforkfarmer,
Thank you for your feedback. Sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. Sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Geoff B
from South Charleston, OH
Gender:Male
Verified Purchase:Yes
Epic! This thing is way more powerful than I was expecting. I trimmed the heck of 3 large large trees in my yard and this thing just ate it right up. All on one 2.5 AH battery without charge. Some branches were easily 8" in diameter. Good length of the pole to reach high limbs without a ladder. It uses alot of chain oil, so just make sure you have plenty of it (very cheap stuff to have on hand). It makes sense though, trying to keep the motor and blades cool. Highly recommend to own as part of the cordless collection.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Marcin
from Illinois
Gender:Male
Verified Purchase:Yes
This works great! I originally thought it would be lacking power compared to gas chainsaws I've owned but the battery units are awesome! It also feels safe with the way it winds down quickly
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Getting it done
Verified Purchase:Yes
So far it's awesome! No gas and oil to mix. Just the chain/bar oil and its not messy. Easy to handle and cuts smooth and quick.
Written by a customer while visiting greenworkstools.com
Posted by: smithtd69
from Stanwood, MI
Gender:Male
Verified Purchase:Yes
Great tool.
cuts like butter, just let the tool work.
light and powerful, perfect for cleaning up my 1 acre lot in no time.
cuts like butter, just let the tool work.
light and powerful, perfect for cleaning up my 1 acre lot in no time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mechanicsville Va
Gender:Male
Verified Purchase:Yes
I used my chain saw for the first time this past Tuesday and boy was I surprised. After using a Sthil saw picking up 60v Greenworks was a pleasure! The torc on my 60v when I pressed the trigger left no doubt about who was ready for some work and work it did. I would not hesitate to buy one! I’ve got my eye on the Greenworks 60v lawnmower now. Hmm I wonder if ——
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: FLOR
from VT
Gender:Male
Verified Purchase:Yes
The saw works very well. It is comparable with a gas powered machine, even better.
But the battery is severely underpowered. It allows for only 10 minutes runtime. That is not enough and limits what can be done. Further after 10 minute work the battery is too hot to be charged (wait time 30 minutes+ charging time). Why is Greenworks jeopardizing their success by selling these products with the lowest end batteries? Why is it not sold with a 5 AH ?
But the battery is severely underpowered. It allows for only 10 minutes runtime. That is not enough and limits what can be done. Further after 10 minute work the battery is too hot to be charged (wait time 30 minutes+ charging time). Why is Greenworks jeopardizing their success by selling these products with the lowest end batteries? Why is it not sold with a 5 AH ?
Response from greenworkstools.comBy GreenWorks, Customer Care, December 9, 2021
Hello FLOR,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience. This tool can be used with all Greenworks 60V battery models (with the exception of the 8Ah battery) it's worth noting, with a larger-sized battery, you may notice the saw is not as balanced as it would be with a 2.0AH or 2.5Ah battery model. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience. This tool can be used with all Greenworks 60V battery models (with the exception of the 8Ah battery) it's worth noting, with a larger-sized battery, you may notice the saw is not as balanced as it would be with a 2.0AH or 2.5Ah battery model. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I tried out my 16" chainsaw and it works great. This is my 2 Greenworks tool and I'm planning on buying more in the future.
Written by a customer while visiting greenworkstools.com