I owned an earlier model of this exact chainsaw (where the battery was perpendicular to the blade, so the overall chainsaw was wider). I bought this "new" version of the chainsaw because I put the previous model through its paces, and knew where the "failure" points were. I can confidently say that this new model addresses MOST of the issues I had.
The first issue was the cap on the bar and chain oil container. On the previous model, the opening of the container was prone to cracking/splitting, making it hard to screw the plug back in. This new model appears to have addressed that by reinforcing the chamber entrance; Putting the cap back in is smooth and easy.
The second issue was that the T Handle tool that comes with the chainsaw was easy to misplace, as there was no place on the actual chainsaw to store it. This new model solved that by adding a rubber attachment to the handle for you to store the T Handle tool, placing it out of the way but allowing you to keep it with the machine.
While I'm not sure if this was an issue (because I never had to test it on the old model), I can say that the chain brake lever on the new model is much stiffer and stronger. It makes me feel more confident that the brake WILL stop the blade if I'm ever in the unfortunate situation where the entire chainsaw gets kick back up towards me.
Unfortunately, there's one issue that doesn't appear to have been solved: The chainsaw will leak out any bar and chain oil in it, even when the tool is resting unused. While being a waste of oil, I'm more upset about it making a mess, and have taken to laying the tool down sideways (blade side up) on a paper towel to reduce the mess.
I also wish that there was a way to hang this chainsaw up on the wall (via a loop on the back handle) for easier storage. But even if there was one, I might not use it knowing that the tool consistently leaks out bar and chain oil (unless I want to drain the tool completely after I'm done using it).
Overall, this is a great electric chainsaw that does its job well, and is compatible with my other 60v Greenworks Tools. The newer model addresses most of the issues I had with the older 60v 16" Chainsaw model, but there are still issues I wish had been addressed. I'm satisfied when I'm using it, even if I have quibbles when its not in use.
Impressed with the power. This chainsaw is good for small-medium trees and maintenance. I do recommend checking the chain tightness and clean the machine after a few hours of use.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello,
Thank you for taking the time to share your experience and feedback with other consumers! We are so glad to hear that you have been enjoying this product.
This is my 5th backyard tool from Greenworks. I can’t say enough in the advantage of using batteries and being able to use across all the tools. The quality of the tools and the ease of use is excellent.