Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
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Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Very good product
on August 12, 2021
Posted by: Rob Z
from Connecticut
Gender:Male
Verified Purchase:Yes
Very good saw with plenty of power. The battery does not last too long when taking on larger trees. Perfect for homeowners, not so much for pros.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Improved Design from previous model
on August 11, 2021
Posted by: Anonymous
from Fort Wanye, IN
Gender:Male
Verified Purchase:Yes
I owned an earlier model of this exact chainsaw (where the battery was perpendicular to the blade, so the overall chainsaw was wider). I bought this "new" version of the chainsaw because I put the previous model through its paces, and knew where the "failure" points were. I can confidently say that this new model addresses MOST of the issues I had.
The first issue was the cap on the bar and chain oil container. On the previous model, the opening of the container was prone to cracking/splitting, making it hard to screw the plug back in. This new model appears to have addressed that by reinforcing the chamber entrance; Putting the cap back in is smooth and easy.
The second issue was that the T Handle tool that comes with the chainsaw was easy to misplace, as there was no place on the actual chainsaw to store it. This new model solved that by adding a rubber attachment to the handle for you to store the T Handle tool, placing it out of the way but allowing you to keep it with the machine.
While I'm not sure if this was an issue (because I never had to test it on the old model), I can say that the chain brake lever on the new model is much stiffer and stronger. It makes me feel more confident that the brake WILL stop the blade if I'm ever in the unfortunate situation where the entire chainsaw gets kick back up towards me.
Unfortunately, there's one issue that doesn't appear to have been solved: The chainsaw will leak out any bar and chain oil in it, even when the tool is resting unused. While being a waste of oil, I'm more upset about it making a mess, and have taken to laying the tool down sideways (blade side up) on a paper towel to reduce the mess.
I also wish that there was a way to hang this chainsaw up on the wall (via a loop on the back handle) for easier storage. But even if there was one, I might not use it knowing that the tool consistently leaks out bar and chain oil (unless I want to drain the tool completely after I'm done using it).
Overall, this is a great electric chainsaw that does its job well, and is compatible with my other 60v Greenworks Tools. The newer model addresses most of the issues I had with the older 60v 16" Chainsaw model, but there are still issues I wish had been addressed. I'm satisfied when I'm using it, even if I have quibbles when its not in use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Get the job done and powerful
on August 10, 2021
Posted by: Jon Grav
from Falmouth, Maine
Verified Purchase:Yes
Impressed with the power. This chainsaw is good for small-medium trees and maintenance. I do recommend checking the chain tightness and clean the machine after a few hours of use.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello,

Thank you for taking the time to share your experience and feedback with other consumers! We are so glad to hear that you have been enjoying this product.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Pro 60V 20" pole hedge trimmer
on August 10, 2021
Posted by: Parman
Verified Purchase:Yes
Have just used the hedge trimmer so far. Works great for reaching into very wide shrubbery. However, a little heavy with the extension pole installed.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
All Greenwork tools.
on August 9, 2021
Posted by: UNLV Dad
Verified Purchase:Yes
This is my 5th backyard tool from Greenworks. I can’t say enough in the advantage of using batteries and being able to use across all the tools. The quality of the tools and the ease of use is excellent.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Multi-Function and Easy
on August 4, 2021
Posted by: Gamby
from Atlanta Ga
Gender:Male
Verified Purchase:Yes
Very nice addition to the suite of tools! Allows for multi function access to shrubs/trees all in one tool.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Pole saw and hedge trimmer
on August 3, 2021
Posted by: Grabber
Verified Purchase:Yes
Easy to use, easy to change from hedge trimmer to pole saw. Length is ideal and not too heavy. Great compliment to my blower and edger.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Monster
on August 1, 2021
Posted by: DevilDog
from PA
Gender:Male
Verified Purchase:Yes
I was able to cut down my 25 inch round 30 foot tree with this monster. This machine is an absolute beast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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