Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
4
Workhorse !!
on August 16, 2021
Posted by: tonyred11
from austin, texas
Gender:Male
This little chainsaw always outlast me !! Great 60 V battery. The tensioner could be designed a little = required a lot of maintenance
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A huge help!
on August 16, 2021
Posted by: RS616
from Grand Rapids, MI
Gender:Male
I bought this after we had a contractor cut up a tree that fell down in a storm recently.
I couldn't be happier that I did. This chainsaw (I bought the "tool only) is light and easy to use, comes with oil so you can get to cutting right away, is relatively quiet and odorless...it's great! honestly I couldn't wait to use it and was thrilled to see it arrive.
I used it on a pine tree that was about 12-18" wide and had little difficulty. I plan on using it mostly for that purpose. I have a lot of brush to clear in the backyard. Thanks Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome chainsaw
on August 16, 2021
Posted by: RandallG
from Lakewood,Ohio
Gender:Male
Quiet, reliable and easy to use. Pop in a your battery and it's ready to go. It's relatively lightweight. It chewed right through a downed limb in my yard. Look forward to using it again.
Written by a customer while visiting greenworkstools.com
Posted by: MikeT
from Buffalo, NY
Gender:Male
Verified Purchase:Yes
Initial impressions are very positive. Haven’t used this for any big projects yet, but it’s handled light cleanup with ease.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dmac
from Olathe, Ks.
Gender:Male
Verified Purchase:Yes
The chain comes off quite a bit. The chain adjustment does not hold it in place.
Besides that I was able to down some good size branches.
Besides that I was able to down some good size branches.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Charlieb
from Magnolia TX
Gender:Male
Verified Purchase:Yes
Works very well, lite and easy to use. Battery last longer than I could have imagined
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Andrew Yinger
from Dundee, OR
Gender:Male
Verified Purchase:Yes
The pole saw, hedge trimmer and extension is amazing! The design has a hook to hang it from the ladder steps and the length is just enough to not be too heavy, nice power and excellent results for my Douglas Fir trimming projects!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very light duty but I works. I guess it needed 2 screws to hold the bar
on August 12, 2021
Posted by: DougG123
from Atlanta GA
Gender:Male
Verified Purchase:Yes
Chain came off at least 5 times in first 30 minutes. It has only 1 stud holding the bar in place. It might work better with 2 studs. I tried tensioning the chain more loose and more tight - the best I could do was tighten it then drop back 1/2 turn on tensioner screw. I like that it has a long pole and has the battery in the base part so the chainsaw part isn't too heavy.
It is pretty light duty.
It is pretty light duty.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello DougG123,
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer, and finally the c-clip/retaining ring. These parts are imperative when it comes to keeping the chain on. If you notice any of these parts missing or you are still experiencing issues, please kindly visit our website and use the customer contact page to send us a message or give us a call at 1-888-909-6757, we would be happy to assist you with this matter!
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer, and finally the c-clip/retaining ring. These parts are imperative when it comes to keeping the chain on. If you notice any of these parts missing or you are still experiencing issues, please kindly visit our website and use the customer contact page to send us a message or give us a call at 1-888-909-6757, we would be happy to assist you with this matter!
Written by a customer while visiting greenworkstools.com