Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5
Simple to put together
on December 27, 2024
Posted by: Cat1965
from Chase City Virginia
Gender:Female
[This review was collected as part of a promotion.] Didn’t take very long to put together. Instructions were pictures but if you’ve never owned a chainsaw, it might be a bit confusing.
[This review was collected as part of a promotion.] Doesn’t feel cheap and it’s easy to put together and use. Great for the homeowner who doesn’t need a gas powered chainsaw.
[This review was collected as part of a promotion.] This was purchased to replace my 40v Greenworks saw. Much more power and it feels sturdier. It is not tool free to tighten chain so keep the included wrench handy. It is heavy but with battery installed it balances nicely.
[This review was collected as part of a promotion.] Brand New. Cut down an 8" pine. Made notch & cut tree down. On starting next cut to make shorter lengths, chain came off and severely damaged chain guard. Could not get chain back on guide bar. Thought it was the chain so replaced it, but new chain would not fit into guide bar, which had become pinched on both sides.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 10, 2024
Hello DonF13.
Thank you for sharing your expereince. We are sorry to hear of the issue you are having with the chain. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please review the video below in the hopes the video will provide a better user expereince. Should they not yield results please start a Live chat on www.greenworkstools.com or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask is you have access to the unit at the time of your call so we can help you best.
[This review was collected as part of a promotion.] I recently added a chainsaw to my collection of the tools that I have. I’m very excited as I have yard work with crepe , Myles that I’ll use this for