Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: Steve home owner
from Minnesota
Gender:Male
Verified Purchase:Yes
I was reluctant to try cordless chainsaw but wow glad I did, so far its cut with ease some decent sized stumps left by the previous house owner.
I only wish the battery lasted a bit longer but for what I'm doing it's sufficient. Nothing 2 batteries won't solve for me.they do charge fast.
I only wish the battery lasted a bit longer but for what I'm doing it's sufficient. Nothing 2 batteries won't solve for me.they do charge fast.
Written by a customer while visiting greenworkstools.com
Posted by: Jeffha
from Grand Rapids MI
Gender:Male
Verified Purchase:Yes
This chainsaw has been great! No lag in power and very easy to operate. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SatJat
from Lincoln NE
Gender:Male
Verified Purchase:Yes
Works pretty good. Had problems with chain slipping off at first. But figured it out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jader
Gender:Male
Verified Purchase:Yes
When using it laterally (horizontally) to trim thick hedges, I've had trouble with the chain disengaging. As a result, I've become quite good at resetting the chain on the bar. Maybe I need more experience and practice with the saw so that the chain will not disengage so often.
Response from greenworkstools.comBy Greenworks, Customer Care , September 30, 2021
Hello Jader,
Thank you for taking the time to share your experience with us!
Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us!
Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Steve Az
from Cape Cod
Gender:Male
Verified Purchase:Yes
Everything I needed in a chainsaw. Enough torque to fell any modest sized tree up to about 6.5 inches trunk with confidence. Very easy to use and maintain
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Dangerous tool. Fell apart while using up on the tree.
on September 27, 2021
Posted by: Hans lawn
from Colorado
Gender:Male
Just got it yesterday. Bring it to job site. Wes so excited about it. Unfortunately. The part with battery fell from the tree while holding the shaft. Almost hit my guy on the ground. Super danger. Poor design.... just three tiny screw holding the shaft and the main part with battery without any retainer or pin in it. I bought a set of tool from them and this is the first I use. Really disappointed. But the x range 18in chainsaw work pretty.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 23, 2023
Hello Hans lawn
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than Expected
on September 27, 2021
Posted by: Bookmobile
from Lake Geneva, WI
Gender:Male
Bought this two months ago and keep trying to find more uses for the pole saw around the property. Bought it with one task in mind and just keep using it for others. Love the battery option and bought blower two weeks afterwards. Looking at other tools to add to the collection.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The perfect chainsaw, light weight and plenty of power.
on September 27, 2021
Posted by: Patrick Clancy
Gender:Male
Verified Purchase:Yes
I'm super impressed with how light weight and powerful the saw is. Right out of the box I was able to easily drop a tree and cut up the larger branches. I've used gas powered saws before and you waste half the time trying to get them started. Not with a battery powered saw... just squeeze the trigger and get the job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com