Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
4 out of 5
4
High Energy.
on October 6, 2021
Posted by: High Energy
Verified Purchase:Yes
Love the Green works family of tools , have not had any issues yet with my tools for over the year of use (weed eater/leaf blower/pole saw.)I use the 60 volt series on my 1 and a half acre property and they work well.(CONS) price points can be on the high side so if i do buy I will always wait for a sale. some items don't come with the Battery and must be bought alone.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Way Better than Gas!
on October 6, 2021
Posted by: JDNach
from Charlottesville, VA
Gender:Male
Verified Purchase:Yes
Super convenient and safer to transport than a gas-powered chainsaw. Immediately read to use. Just top off the chain oil reservoir. Good battery life. The recharger automatically charges and then turns off when full. Nice!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
chainsaw didn't want to work....
on October 6, 2021
Posted by: han007
from CO
Gender:Male
got couple electric chainsaws in my jobsite. this one work good when it was working but most of the time it didn't wanna start even the battery was fully charged. the red triangle on the trigger just keep flashing...
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Does solid green stop charger?
on October 4, 2021
Posted by: Mike J L
from STACHY, MN.
Gender:Male
Verified Purchase:Yes
Saw runs well and chain holds relatively sharp for long time. Would like auto tensioning. There is no info on overcharging by charger after solid green.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
great tool
on October 4, 2021
Posted by: TrevH
Verified Purchase:Yes
Great to work with. Well thought out design. Recommend any time.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Excellent occasional use saw
on October 4, 2021
Posted by: gas be gone
from North Carolina
Gender:Male
We recently moved from a condo to a more rural setting and had to get all new power equipment. I decided that I'd rather buy battery tools than start all over again with gas and bought this saw along with the polesaw and couldn't be happier. We needed to take down about 12 smaller diameter trees that were either dead or too close to the house and read about how highly rated this saw was. This saw had all the power needed to do the job. The battery has a long life in fact I ran out of energy before the battery did. The chain stayed nice and tight throughout and the battery charges relatively fast. I would highly recommend this for any occasional use applications. It may have the power to do even more but I haven't tried anything like that yet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great saw.
on October 3, 2021
Posted by: Kurt Elliott
from PA
Gender:Male
Verified Purchase:Yes
Great saw. This is replacing a gas chainsaw that was always a hassle to mix gas and get running. I had a couple other 60V Greenworks tools and have been very happy with them. This saw was not a disappointment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Chain jumps and ruins
on October 3, 2021
Posted by: Bradmham
from Colorado
Gender:Male
Chainsaw cuts great when working, but twice in the first 20 minutes of use the chain jumped off the bar. Normally, would be no big deal, and would just put it back on. However, both times about 4-5 drive links we distorted and the chain would not fit back in the bar and was inoperable. Ruined 2 chains before finishing one small pine tree. Also, chain had been properly tightened before each chain job.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 4, 2021
Hello Bradmham,

Thank you for your review. We appreciate you taking a moment to share your experience. This is certainly concerning, and we would be happy to investigate your options! Please contact us directly at info@greenworkstools.com and please use the subject line "Help Request - Reviewer Response", from there we can put you in contact with one of our product specialists to further discuss the issue in detail.
Written by a customer while visiting greenworkstools.com
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