Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: Killer Outdoorsman
from Houston, TX
Gender:Male
Verified Purchase:Yes
Never had a pole saw before. Now my life has changed. No branch is safe from my pole saw! I trimmed every branch off my neighbor's tree that was infringing on my yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good but not gas
on November 11, 2021
Posted by: Nicholas1
from Waterbury, VT
I’ve had this chainsaw for a few months and it works really well for anything under 8” but isn’t worth the money. Don’t expect to buck any trees unless you have a few batteries. Slow going through a 10” Birch tree. Took me about 25aH (10 charges) of battery with a sharp chain to buck about 12 rounds (8-11”) I bought an extra 5aH battery which is absolutely necessary if you want to do anything more than trim branches. If you are doing yard work, just get a corded chainsaw. If you are going to the woods, get gas. Overall, I just regret buying a battery powered chainsaw. Unless you need to be extra quiet while cutting, the value just isn’t there.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , November 11, 2021
Hello Nicholas1,
Thank you for your review. There are advantages and disadvantages to the battery vs gas powered units. Thank you for taking the time to review this product.
Thank you for your review. There are advantages and disadvantages to the battery vs gas powered units. Thank you for taking the time to review this product.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
pole saw good, hedge trimmer awkward and too heavy.
on November 9, 2021
Posted by: jgreer
from sikeston, mo
Gender:Male
bought this combo back in july, used pole saw once, works very well. just now tried the hedge trimmer out, with battery installed and even with shortest extension used, it is too heavy for continued use!! so try it out quickly after 30 days cannot return or exchange for something you can use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 9, 2021
Hello jgreer,
Thank you for reaching out to us and sharing your experience. We sorry to hear this model is not working well for your needs. There are a few important things to keep in mind when returning a product, you purchased online from Greenworks.
You have 30 calendar days to return an item from the date you received it. It is the responsibility of the customer to pay for all shipping costs in returning a product.
To view our full return policy, please visit the following link: https://www.greenworkstools.com/return-policy
Hope this clarifies the issue you have encountered.
Thank you for reaching out to us and sharing your experience. We sorry to hear this model is not working well for your needs. There are a few important things to keep in mind when returning a product, you purchased online from Greenworks.
You have 30 calendar days to return an item from the date you received it. It is the responsibility of the customer to pay for all shipping costs in returning a product.
To view our full return policy, please visit the following link: https://www.greenworkstools.com/return-policy
Hope this clarifies the issue you have encountered.
Written by a customer while visiting greenworkstools.com
Posted by: DaveRH
Verified Purchase:Yes
I really like my new chainsaw. I only occasionally need a chainsaw to cut up fallen branches, so it’s hard to keep fresh gas for a 2 cycle chainsaw. With my new Greenworks chainsaw I don’t have to worry about that. It only took me a couple of minutes to cut up a big branch. Love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jzvw21
from Southeast Michigan
Verified Purchase:Yes
So far used it once to cut down some saplings. It worked well, seemed quite powerful. But time will tell how well it holds up long term when handling bigger trees/logs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JWyatt
from Georgia
Gender:Male
Verified Purchase:Yes
Easy setup and maint. it's awesome to have one as powerful as a gas engine one but no need to wear ear protection. much quieter!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Buddy1968
from Connellsville Pa.
Gender:Male
Verified Purchase:Yes
This saw cuts much better than my gas saws. I had a problem with the bar/chain oiler. Greenworks sent a replacement saw right away. Customer service is great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bates
Verified Purchase:Yes
Great chainsaw, powerful. Cut thru 8x8 posts like butter. Couldn't be happier.
Thanks
Thanks
Written by a customer while visiting greenworkstools.com