Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: Ryushi13
from Richmond, TX
Gender:Male
Verified Purchase:Yes
Worked great and lots of power, but overheated a little too quickly and shut down. Had to let it sit quite a while in order to use it again. It also ate through the 2.5 Ah battery very quickly. Needs to be paired with the 6.0 Ah battery for optimal performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Erin N
Gender:Male
Verified Purchase:Yes
Great product. I use gas powered tools all the time and this works better than any I have used. Great for hunting and tree stand trimming.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great hedge trimmer
on November 15, 2021
Posted by: RichD57
from Michigan
Gender:Male
I have only had this a short time. The hedge trimmer works excellent. Being able to use it with the pole and adjust the angle in either position up or down makes trimming tall bushes we have easy. The angle makes it easy to round the edges of the bushes to our liking. I have yet to try the pole saw. The quality seems to be great as the fitment, charger everything looks and feels great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great versatility!!
on November 12, 2021
Posted by: Fireguy
from Tucson, Arizona
Gender:Male
Money well spent!! Nice and convenient having two tools in one. Pole saw makes quick work out of high up cutting tasks. Same goes for the hedge trimmer attachment. Good power and battery performance. Pole saw depletes bar chain oil reservoir fairly fast while cutting so stock up. Pole sections attach securely together and are easy to disassemble.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tuck
from Wichita Falls, TX
Gender:Male
Verified Purchase:Yes
Great tool. I love the ease of adding the extension. Chain is easy to put on and tighten. Pole is good and sturdy. Does a good job. A great addition to my 60 volt lawnmower and weed eater.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jitney
Verified Purchase:Yes
Chains come off and damage the rail slots no matter how carefully the saw is used. The first saw I received the chain would not even turn due to the rail guides for the chain being to tight, caused the chain to come off and stuck. It was also missing the oil cap, I used a piece of foil to hold the oil in.
Second replacement Saw, the chain came off the first use. Took hours to get it re-installed, hours I can't get back.
Second replacement Saw, the chain came off the first use. Took hours to get it re-installed, hours I can't get back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , November 12, 2021
Hello jitney,
Sorry to hear that the unit isn't performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. We would recommend reviewing the tensioning steps as outlined in your instruction manual. Ensure the quick chain tensioner is tight enough to keep the bar from moving.
If you experience the same concerns we would recommend contacting Greenworks once more. We can troubleshoot the chain tensioner assembly, bar, and chain. Thanks again and we hope you get this worked out.
Sorry to hear that the unit isn't performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. We would recommend reviewing the tensioning steps as outlined in your instruction manual. Ensure the quick chain tensioner is tight enough to keep the bar from moving.
If you experience the same concerns we would recommend contacting Greenworks once more. We can troubleshoot the chain tensioner assembly, bar, and chain. Thanks again and we hope you get this worked out.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
excellent product
on November 12, 2021
Posted by: diggy
from winter park, fl
Gender:Male
i received my 60v chainsaw and i love it.it does the job exactly the way i wanted it to work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Doug W
from Albuquerque, NM
Gender:Male
Verified Purchase:Yes
I had previously borrowed gas powered chainsaws to remove some trees destroyed by bark beetle on my property. They helped me cut down some of the trees but always seemed to take a long time to get through each tree.
The Greenworks chainsaw is simply more powerful than the gas powered ones and has allowed me to cut down fifteen dead trees and provide firewood for my neighbors. It is easy to clean and adjust as well.
The Greenworks chainsaw is simply more powerful than the gas powered ones and has allowed me to cut down fifteen dead trees and provide firewood for my neighbors. It is easy to clean and adjust as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com