I have used my saw to trim a tree and it worked perfectly. However, the next time I attempted to use it, it wouldn't run. I have charged and re-charged the battery to no avail. I tried to contact Greenworks on the Help Line leaving a very clear message only to receive a "Thank you" for buying their machine and an ad to buy something else. Not Happy!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 24, 2021
Hello Jim Milam,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
I love all of my GreenWorks Power Tools, They all use the 60V batteries and I can simply swap out the battery with which tool I am using at the time. Works great, easy to assemble and Arrived in under a week.
I bought this primarily for my woodworking hobby. But also plan to use it for taking down some small trees around my business. It is a cutting machine so far!!!
I'll try not to blow smoke up your bum, but this thing is pretty freakin' awesome. I was worried about the power of a battery operated chainsaw as well as the longevity of the battery when out in the woods. Happy to say it cuts like a hot knife through butter. The 18 inch blade made quick work of 6-8" cuts and then handled a 12-14" cut quite handily. As for the battery lasting, the beauty of this thing is that it doesn't keep running like a typical gas saw; you press the trigger and the power is almost immediately on...and then immediately off - kind of a nice safety feature too. Which, again, helps with maintaining battery life. I'm definitely happy with the purchase. Best part, I can leave it in the utility room of my house without having to smell gas fumes, like I did with my old one.
If you're curious, give it a shot. I think you'll be pleasantly surprised. Happy cutting!
I have used the Greenworks chain saw extensively since receiving it. It has worked well and exceeded my expectations in all categories. It has ample power and the battery life allows for plenty of work to be accomplished.