Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
4
Works Great!
on February 1, 2022
Posted by: Raddad21
from Dunedin, FL
Gender:Male
Just finished my first full session with the pole trimmer and pole saw. They both worked very well. I was actually surprised at how large a limb the trimmer would actually cut. The saw was very smooth with very little vibration. It was also much quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Cuts wonderfully for 5 minutes until the chain comes off
on January 30, 2022
Posted by: mwag91
from Texas
Gender:Male
Best cutting small saw ever, except the chain constantly comes off and there is no tension adjustment. am i missing something?
Response from greenworkstools.comBy GreenWorks, Customer Care, January 31, 2022
Hello mwag91,
Thank you for your review. We would recommend reviewing the tensioning steps as outlined in your instruction manual and here:
1. Loosen the chain cover by turning the bar nut
counterclockwise. Please note, it is not necessary to remove the chain cover to adjust the chain tension.
2. Turn the chain tension screw behind the bar and chain
clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension. Ensure the chain tensioner is tight enough to keep the bar from moving.
4. When the chain is at the wanted tension, tighten the chain cover.
If this does not fix the issue, please contact GreenWorks Customer Care at 1-888-909-6757 and we will be happy to assist.
Thank you for your review. We would recommend reviewing the tensioning steps as outlined in your instruction manual and here:
1. Loosen the chain cover by turning the bar nut
counterclockwise. Please note, it is not necessary to remove the chain cover to adjust the chain tension.
2. Turn the chain tension screw behind the bar and chain
clockwise to increase the chain tension.
3. Turn the chain tension screw counterclockwise to decrease the chain tension. Ensure the chain tensioner is tight enough to keep the bar from moving.
4. When the chain is at the wanted tension, tighten the chain cover.
If this does not fix the issue, please contact GreenWorks Customer Care at 1-888-909-6757 and we will be happy to assist.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice and quiet compared to gas!
on January 20, 2022
Posted by: Eric the Red Electrician
from Live Oak, FL
Gender:Male
The chain is very soft and dulls quickly. The chain jumps off once dull and sure enough ruins the chain! It does cut very well when brand new, I got about an hour of cutting before having to charge the battery, (only takes about 45 mins to charge with the fast charger! )
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
works better than expected
on January 13, 2022
Posted by: LW12
from portsmouth va
Gender:Female
Just used this tool to help my neighbor trim her tree. We trimmed branches up to 4 inches thick and it cut like butter. I read the manual, followed safety guidelines and I was very pleased with the ease of use. My neighbor was pretty impressed too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kyle67
Gender:Male
Verified Purchase:Yes
Surprisingly powerful. This saw cuts through good sized branches with ease. Seem to get about 15-20 minutes of use running off and on
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Life is easier with Greenworks !
on January 10, 2022
Posted by: Muztang999
from Lake Winola, PA
Gender:Female
Greenworks pole saw .... for a 5 foot tall female who maintains own property, this tool is essential ! I no longer have to depend on others to help. The took is light and easy to handle. No gas to worry about. This is my 5th GW tool !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Scott in SC
from Myrtle Beach SC
Gender:Male
Verified Purchase:Yes
My son, an old school - gas is better - thinker, tried it and couldn’t put it down. Don’t forget to get extra chain lube, once you get started you won’t want to stop!
With all extensions, it is very long. Leaving out the middle extension is plenty.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dennis Walentowski
from Florida
Gender:Male
Verified Purchase:Yes
The replacement chain is hard to find for the 60 volt 10 inch pole chainsaw
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com