Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Impressed with this tool!
on March 23, 2022
Posted by: jeffknight11
from Riverview, Fl.
Gender:Male
After using this chainsaw as a handy, easy to use pruning aid around the yard I was finally task with a real job for it. A 40 foot oak was threatening a structure and I thought about pulling out the 2 stroke 22" but instead decided to take this one up in the lift. It not only cut all of the trimming aspects but also made easy work of the large branches we had to cut and it topped out the tree without a hitch. Back on the ground Iwas able to cut the majority of the downed tree into manageable pieces before changing the battery for the first and only time during the cleanup. Adjusted the chain once and the oiler works great. Bonus, the oiler doesn't seep oil like my other chain saw always do.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Very happy
on March 23, 2022
Posted by: joewd
from Memphis TN
Gender:Male
I have had a few chain saws but this greenworks 60v 16" chainsaw is easily the easiest I have ever used. It has cut through everything the gas saws do. It is quicker, quieter and pushbutton easy to use. I also have greenworks pressure washer, string trimmer and leaf blower. I am a big fan and will continue to give greenworks my business
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Happy with my decision to go with a battery powered tool
on March 22, 2022
Posted by: 54RS
from North Carolina
Verified Purchase:Yes
I've had this chainsaw about a month and so far I'm very pleased. I decided to go battery powered to avoid yet another tool in the shed that required a gas mixture. The saw is plenty powerful and I tire out before the 2.5 Ah battery does. So far I've used it for light limb trimming, taking down a few trees about 8" diameter, and sawing up a downed tree of about 13" diameter.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
18 inch, 60v Chainsaw
on March 21, 2022
Posted by: TallyDave
Gender:Male
Verified Purchase:Yes
It's Greenworks and it's quality that works. Way easier to handle/use than a gas powered saw, and for my use, it's more than powerful enough. I own several Greenworks tools and they've all proven to be high quality, reliable, and more than sturdy enough to do the work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Powerful but may need larger/newer battery to really function
on March 17, 2022
Posted by: ScottElectric
from Baltimore, MD
I had the 16” saw from about 2.5 years ago and loved it but decided to upgrade to this 18” model after the oil reservoir cracked into pieces. This saw feels slightly more powerful but I have 4 2.0-2.5 ampHour batteries and none of them allow the saw to run more than maybe 5 mins at best and they get very hot and cause the saw to stop. I have a 5 ah battery (also from 2.5 years ago) that does much much better. I think logically it would last twice as long, but it’s more like 5 times longer. I’m wondering if there was a change in battery design because mine are from before the models with HC stamped on them… and even those seem to be outdated. I’m fine with them lasting 50-70% shorter, but they really don’t seem to function much at all.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Disappointed...overheated fast!
on March 5, 2022
Posted by: Amatt1178
from North Carolina
Gender:Male
Bought this to use clearing out small trees and overgrowth. After 20 minutes of use, mainly cutting up larger branches, it overheated! Let set for 30 minutes now it doesn't run.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2022
Hello Amatt23,

We are sorry to hear about this issue. Please know that this product carries a 4-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist you. Please contact our helpline at 1-888-909-6757 (1-888-90WORKS).
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.



Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Reliable and powerful saw
on March 4, 2022
Posted by: DGR098
from Eastern North Carolina
Gender:Male
I bought this chainsaw to supplement a 14 inch Greenorks saw that I purchased three years ago. The new saw like my old one has been very reliable and makes quick work of yard maintenance of my rural property. This saw is well balanced and does a tremendous amount of work before the battery is depleted. My only suggestion is this saw should have a chain adjustment on the side like the 1 inch mode. I switched to Greenwoks electric saws after year of frustration ownership of hard to start Still and Homelight saws and have never regretted the switch. The Greenworks saws are a great value in my experience.
They have an enthusiastic fan with me!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to use
on March 2, 2022
Posted by: 22bob22
from Morgan Hill, CA
Gender:Male
Very pleased with the performance and ease of use. I already have 3 batteries that I use with other Greenworks tools I own so it was cost effective to purchase only the tool this time. I was also pleased with how easy it was to clean after use,
Written by a customer while visiting greenworkstools.com
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