Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5
(909 Reviews)
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product.
(
689 out of
746)
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Posted by: JRech
from Texas
Verified Purchase:Yes
Almost instantaneous start makes it easy to trim a lot of stuff.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
[Almost] Perfect chainsaw
on May 4, 2022
Posted by: mr72
from Cedar Park, TX
Gender:Male
This review is for a slightly modified version of this saw. I swapped the 18" bar and chain to this saw from day 1, and put it into hard use immediately.
This chainsaw does everything you could want one to do, and does it exceptionally well. The 60V size is perfect, easy to handle, and the fact that you can do the same work as a 40cc gasoline saw but without having to worry with starting, maintenance, etc., is a miracle. After 25 years of using other chainsaws, this is finally the best one I've ever used.
The only thing that keeps it from being absolutely perfect is the limitation of not using it in the rain. Likewise, lack of water resistance makes cleaning it somewhat more challenging.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Smooth and quiet
on May 4, 2022
Posted by: Just fred
from Florida
Gender:Male
Tried this vs. my Husky. Very pleased and surprised it performed so well. Took down most of the main tree after having pole saw trimmed. Had to take it piece by piece due to homes in suburbia and hanging over neighbors fence as well as mine. The saw was excellent in every area. I used my mower battery which is the 60 v newer version. Took out the tree, cut all down to manageable pieces, and did most of the clean up on one charge, one battery. Finished with my older version battery, no problems at all.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Inferior battery life
on May 4, 2022
Posted by: Farmer and forester
from Springfield, PA
Gender:Male
The battery only supplies 10 minutes of cutting time. With small branches, that might be anywhere from a half hour to an hour of cutting, broken up by periods of letting the saw rest. But on large logs, I can only get about three cuts done before the battery is too drained to continue. That's right. Three cuts. A saw this size, labeled 'Pro', is completely incompatible with such a short battery life. Do. Not. Buy. It.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 4, 2022
Hello Farmer and forester,
We're sorry to hear about your experience when using this chainsaw It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution! Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We're sorry to hear about your experience when using this chainsaw It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution! Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Well built machine, but
on May 2, 2022
Posted by: RayL
from NC
Gender:Male
Very solid high quality materials. But, noticeably heavier than gas in the same size. Ok for small projects, but weight can ware you out. Be prepared to swap out battery often.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 5, 2022
Hello RayL,
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and confer with the product team about this. Please don't hesitate to reach out to use with any further questions. Thanks again.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and confer with the product team about this. Please don't hesitate to reach out to use with any further questions. Thanks again.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Battery powered saw
on May 2, 2022
Posted by: bigwood
from California
Gender:Male
Purchased the 60 volt after borrowing my neighbors 80 volt Greenworks Pole Saw. The 60 Volt seems just as effective as the 80 volt, maybe a little bit shorter battery life. Cuts branches with no effort and even some big oak logs with ease. Very impressed for battery operated. The battery seems to take about 2 hours to fully charge if you drain them completely, but with a spare battery or two I wouldn't be surprised seeing landscaping companies use this in a commercial setting, especially with gas prices now.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Melissa B
from North Carolina
Gender:Female
Verified Purchase:Yes
Excellent piece of equipment! Hard to believe it is battery operated and not gas when you use it.
Written by a customer while visiting greenworkstools.com
Posted by: Thedaneinheath
from Western Mass
Gender:Male
Verified Purchase:Yes
It’s helpful to have a second battery when the first one is ready to be charged.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com