Customer reviews from greenworkstools.com
Greenworks - Pro 60V 16" Brushless Cordless 2kW Chainsaw, with 2.5 Ah Battery and Charger - Green
Average customer rating
4.5
(360 Reviews)
Rating breakdown 360 reviews
5 Stars
266
4 Stars
60
3 Stars
13
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
278 out of
301)
Customer Reviews for Greenworks - Pro 60V 16" Brushless Cordless 2kW Chainsaw, with 2.5 Ah Battery and Charger - Green
Customer Rating
5
Simple to put together
on December 27, 2024
Posted by: Cat1965
from Chase City Virginia
Gender:Female
[This review was collected as part of a promotion.] Didn’t take very long to put together. Instructions were pictures but if you’ve never owned a chainsaw, it might be a bit confusing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So simple, even a girl can use it!
on December 28, 2024
Posted by: Audrey64
from Perry FL
Gender:Female
[This review was collected as part of a promotion.] I love this, it's light and powerful, and with the battery I don't have to worry about starting it or the maintenance of a gas engine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great electric saw
on December 30, 2024
Posted by: EricW22
from Jacksonville
Gender:Male
[This review was collected as part of a promotion.] I absolutely love the ease of this chainsaw. Properly installing the chain was simple and the bar oil was easily accessible. At the moment i have no complaints and it will definitely fit my needs!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light weight easy to handle
on December 31, 2024
Posted by: King Cutter
from Utah
Gender:Male
[This review was collected as part of a promotion.] Got this Saw as a Xmas gift from my Wife ,I couldn't be happier with the performance of the Chainsaw great product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good saw for the prive
on January 3, 2025
Posted by: Mike324
from Buffalo, NY
Gender:Male
[This review was collected as part of a promotion.] Purchased this so I don’t have to keep gas/oil mix on hand for my gas chainsaw when I only need a couple of cuts. Looks to be made well. Same plastics as on the gas so time will tell how well it holds up. I haven’t taken it out yet and used it because the weather where I am has changed over to snow, but as soon as I can I plan to try it out on wood. I assembled it, easy enough, and pulled the trigger, it sounded powerful enough to do the trimming I plan.
I was able to purchase this on sale before Christmas and the price was right.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
battery chainsaw 16'
on January 12, 2025
Posted by: Sensei Dave
from Brockton,MA
Gender:Male
[This review was collected as part of a promotion.] Trying a battery type instead of electric corded. Works well for what I need. Small cutting time for firewood.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not worth the money
on January 13, 2025
Posted by: klch
from Espanola, nm
Gender:Female
This is a worthless chainsaw. I have yet for it to be able to cut any piece of wood without stopping and it will not restart even doing a reset. I have only had this chainsaw for maybe 2 months. Save your hard earned money. I would LOVE to be able to return this, so it does not take up valuable space in my shop
Response from greenworkstools.comBy Greenworks, January 14, 2025
Hello klch.
We are sorry to hear of the issues you are experiencing with your 60V chainsaw.
The chainsaw might stop and not start due to a few common reasons, including: a faulty battery connection, an engaged chain brake, a poorly tensioned chain, a clogged bar or chain with debris, an overloaded motor due to heavy cutting, a low battery charge, or an internal electrical issue that triggers the safety overload protection mechanism; we recommend always checking the user manual for specific troubleshooting steps for your model.
We have a shared two videos that explain how to assembly and operate your 60v chain saw. You can check it out here:
Unboxing and assembling (https://youtu.be/u16YFkwovfk).
Assembly and operator's guide (https://youtu.be/WJOGDpSPzJM).
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
If you are willing, we would be interested in hearing more about why your purchase fell below expectations and to see how we can do better in the future. To discuss this with one of our Customer Care specialists, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So our experts can discuss your experience!
We are sorry to hear of the issues you are experiencing with your 60V chainsaw.
The chainsaw might stop and not start due to a few common reasons, including: a faulty battery connection, an engaged chain brake, a poorly tensioned chain, a clogged bar or chain with debris, an overloaded motor due to heavy cutting, a low battery charge, or an internal electrical issue that triggers the safety overload protection mechanism; we recommend always checking the user manual for specific troubleshooting steps for your model.
We have a shared two videos that explain how to assembly and operate your 60v chain saw. You can check it out here:
Unboxing and assembling (https://youtu.be/u16YFkwovfk).
Assembly and operator's guide (https://youtu.be/WJOGDpSPzJM).
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
If you are willing, we would be interested in hearing more about why your purchase fell below expectations and to see how we can do better in the future. To discuss this with one of our Customer Care specialists, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So our experts can discuss your experience!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use!
on January 14, 2025
Posted by: Abbi
from Maine
[This review was collected as part of a promotion.] Bought a few weeks ago. First time chainsaw user. Very lightweight, easy to start and run. Great addition to my array of green works tools (zero turn mower, rototiller, light, push mower and a new e Bike!)
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com