Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
4 out of 5
4
Power, Ease of Use, Adaptive
on June 22, 2022
Posted by: A Syed
from Virginia
Verified Purchase:Yes
Powerful tool which uses the same battery I use for the blower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Lots of power.
on June 19, 2022
Posted by: JMJP
from Mississippi Gulf Coast
Gender:Male
Verified Purchase:Yes
Have only used the pole saw on limbs with 2" or less diameter. No problem cutting them.
Used the hedger to clear foot paths in over grown areas on a family farm and it did very well.
Both units have good reach and assemble/break down with little effort. Easy to transport. Both run quite.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Chain keeps coming off
on June 18, 2022
Posted by: wagoss
from Georgia
Gender:Male
Verified Purchase:Yes
The chain came off 4 times when making 30-40 cuts. It went back on fairly easy after the first 3 times, it I haven't tried the fourth time. I moved to the chain saw I bought and had worse problems with it. No email available on their website and when calling their number, I started out as the 2nd one on the list. After 30 minutes, I was still the 2nd on the list and gave up.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello wagoss,

We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. For warranty assistance please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Power ro spare
on June 17, 2022
Posted by: Jim R C
from Michigan
Gender:Male
Verified Purchase:Yes
Lots of power. Battery charge last a long time. Easy to use. So much more convenient compared to a gas saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great tool!
on June 17, 2022
Posted by: Anonymous
from Colorado
Gender:Male
Verified Purchase:Yes
Very happy with this saw. So much less hassle than gas powered saws I've had. Plenty of power and battery charges quickly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
New pole saw tool
on June 15, 2022
Posted by: D Miller
Verified Purchase:Yes
Super easy to set up and use right away with the 60V batteries I already had for my greenworks mower. Working great for me.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Nice saw
on June 12, 2022
Posted by: Anonymous
Verified Purchase:Yes
Works fine --easy cutting 12" log. Only reason for a 4 star is chain oil continues to drip when not being used. How can you store to prevent oi leaking?
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great saw!
on June 12, 2022
Posted by: mhg62
from Renovo, PA
Gender:Male
I bought this for trimming limbs, and the fact I can use the battery for my chain saw, leaf blower, and string trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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