Customer reviews from greenworkstools.com
Greenworks - Pro 60V 16" Brushless Cordless 2kW Chainsaw, with 2.5 Ah Battery and Charger - Green
Average customer rating
4.5
(360 Reviews)
Rating breakdown 360 reviews
5 Stars
266
4 Stars
60
3 Stars
13
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
278 out of
301)
Customer Reviews for Greenworks - Pro 60V 16" Brushless Cordless 2kW Chainsaw, with 2.5 Ah Battery and Charger - Green
Customer Rating
4
Good now - Bad start-up Experience
on April 28, 2021
Posted by: JimSC
from Aiken, SC
Gender:Male
Love my Greenworks tools but had a serious challenge with the chainsaw out of the box. I took my time, reviewed the manual, put chain oil in, and charged the battery. The chain was tensioned well to start. On my second SMALL 2" limb cut to try out my new tool the chain jumped off the bar. I found the two bar nuts just finger tight at best. I hadn't touched them out of the box. Many of the lugs where the chain goes into the slot in the bar had been damaged by the drive gear in the fraction of a second where it jumped the bar and the saw stopped so it wouldn't go back in the slot. After grinding many damaged lugs with my Dremel I got it back on but it jumped out a second time (assume the damage wasn't cleaned well enough). Following another 1/2 hour of grinding the saw now works but was almost returned to you. More attention to tightening those bolts is needed prior to sale.
That said, it's nice to make a cut, set the tool down, and pick i up again not wondering whether it'll start again. I do, however check chain tension VERY frequently now. Hope the chain holds up after my needed repairs.
That said, it's nice to make a cut, set the tool down, and pick i up again not wondering whether it'll start again. I do, however check chain tension VERY frequently now. Hope the chain holds up after my needed repairs.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I tried out my 16" chainsaw and it works great. This is my 2 Greenworks tool and I'm planning on buying more in the future.
Written by a customer while visiting greenworkstools.com
Posted by: FLOR
from VT
Gender:Male
Verified Purchase:Yes
The saw works very well. It is comparable with a gas powered machine, even better.
But the battery is severely underpowered. It allows for only 10 minutes runtime. That is not enough and limits what can be done. Further after 10 minute work the battery is too hot to be charged (wait time 30 minutes+ charging time). Why is Greenworks jeopardizing their success by selling these products with the lowest end batteries? Why is it not sold with a 5 AH ?
But the battery is severely underpowered. It allows for only 10 minutes runtime. That is not enough and limits what can be done. Further after 10 minute work the battery is too hot to be charged (wait time 30 minutes+ charging time). Why is Greenworks jeopardizing their success by selling these products with the lowest end batteries? Why is it not sold with a 5 AH ?
Response from greenworkstools.comBy GreenWorks, Customer Care, December 9, 2021
Hello FLOR,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience. This tool can be used with all Greenworks 60V battery models (with the exception of the 8Ah battery) it's worth noting, with a larger-sized battery, you may notice the saw is not as balanced as it would be with a 2.0AH or 2.5Ah battery model. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience. This tool can be used with all Greenworks 60V battery models (with the exception of the 8Ah battery) it's worth noting, with a larger-sized battery, you may notice the saw is not as balanced as it would be with a 2.0AH or 2.5Ah battery model. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mechanicsville Va
Gender:Male
Verified Purchase:Yes
I used my chain saw for the first time this past Tuesday and boy was I surprised. After using a Sthil saw picking up 60v Greenworks was a pleasure! The torc on my 60v when I pressed the trigger left no doubt about who was ready for some work and work it did. I would not hesitate to buy one! I’ve got my eye on the Greenworks 60v lawnmower now. Hmm I wonder if ——
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: smithtd69
from Stanwood, MI
Gender:Male
Verified Purchase:Yes
Great tool.
cuts like butter, just let the tool work.
light and powerful, perfect for cleaning up my 1 acre lot in no time.
cuts like butter, just let the tool work.
light and powerful, perfect for cleaning up my 1 acre lot in no time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Getting it done
Verified Purchase:Yes
So far it's awesome! No gas and oil to mix. Just the chain/bar oil and its not messy. Easy to handle and cuts smooth and quick.
Written by a customer while visiting greenworkstools.com
Posted by: Marcin
from Illinois
Gender:Male
Verified Purchase:Yes
This works great! I originally thought it would be lacking power compared to gas chainsaws I've owned but the battery units are awesome! It also feels safe with the way it winds down quickly
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Shep01
from Big rapids, mi
Gender:Male
Verified Purchase:Yes
The chainsaw works great. Run time is a little short, but I have a second battery. The wrench for the saw was not in the box.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com