Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Love my GreenWorks Pole Saw
on September 1, 2022
Posted by: Anonymous
from Ashburn, VA
Gender:Male
Verified Purchase:Yes
Very easy to set up, use, and maintain. I was able to use the batteries from other GreenWorks tools I've purchased. Excellent purchase!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
So disappointed.
on August 31, 2022
Posted by: Brandon H
from Rochester ny
Gender:Male
Verified Purchase:Yes
The chain immediately falls off unless the blade is absolutely perfectly perpendicular to the limb you're cutting. So disappointed. I have half a dozen other 60v items I absolutely love, but I sadly do not recommend this products.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 1, 2022
Hello Brandon H,

Thank you for reaching out to us. We regret to hear that you do not recommend this product. We would recommend reviewing the tensioning steps as outlined in your instruction manual. Ensure the chain tensioner is tight enough to keep the bar from moving.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Would have been 5 stars but…
on August 31, 2022
Posted by: Green Dave
Verified Purchase:Yes
Would have been 5 stars but I feel it would have been better if the hedge trimmer pole was able to shorten or be removed to make it more like a regular hedge trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Strong Battery
on August 30, 2022
Posted by: Powerhouse
from Ohio
Gender:Male
Verified Purchase:Yes
I was skeptical of battery powered tools. I bought the 60 volt blower and love it. I also have the weed eater and now the pole saw. All the tools work great and battery lasts as long as I need it to.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great pole saw
on August 28, 2022
Posted by: Jo Diesel
from Michigan
Gender:Male
Verified Purchase:Yes
Works great. Cuts really fast and batteries last longer than I expected. My wife uses it and loves it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Great saw as long as the chain stays on
on August 26, 2022
Posted by: Mikey Joe
Verified Purchase:Yes
Overall I am pleased with the saw, but I do have one complaint. The chain pops off while cutting way too easily. I have plenty of experience cutting with a regular chainsaw, and I have never had a chain pop off until this saw. In order to keep it from popping off many times per use, the chain tension has to be tighter than normal. Other than that, the battery life is good, the weight distribution is good, and it is simple to use.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Love my new chainsaw!
on August 24, 2022
Posted by: Melanie S
Verified Purchase:Yes
I was so excited when I received my chainsaw so quickly and I immediately unpacked it and sawed up a huge limb that had fallen in my yard. It cuts like butter and is so quiet. I can't wait to start cleaning up the rest of the place.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Love these Products
on August 24, 2022
Posted by: Madonna
from Grove City, Ohio
Gender:Female
I have 4 of your products (mower,trimmer,blower, edger) and love them. If you are a female and do your own yardwork, these are the best tools ever. They are easy to use, not heavy at all, easily rechargeable and has a good battery life. Mower is easy to push and no backaches. Very pleased with the Greenworks products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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