Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5
Easy to use
on September 16, 2022
Posted by: Shortcake
from Emmett, MI
Gender:Female
My mother who is 76 bought this chainsaw a year ago and loves it. I just recently purchased the 16" chainsaw to use around the farm to clear fence rows and dead trees, I real like this chainsaw, it's light, no cord to pull when starting and cuts though large trees with no problem.
Tried out my new chainsaw over the weekend and it cut pretty decent except the battery didn't last as long as I was expecting which was a little disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 12, 2022
Hello Ohio Mike,
Thank you for taking the time to share your experience. This chain saw provides up to 140 cuts per charge. The number of cuts per charge or “run time” that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thicker objects being cut. We would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
I am totally impressed with the power and ease of use of the saw. I have several other tools from this company the blower, weed cutter, hedge trimmer and zero turn riding mower, They have all been just what I expected. Professionally produced and delivered.
I decided to go with a 60v tool line, and settled on Greenworks. I purchased the 10" pole saw and it cuts like lightning, and even though I only have a 2.5ah battery I get a surprising amount of cut time. Enough so that before the battery is out of juice, I am. My only complaint is it does throw the chain often. I found out I need it very tight on the bar. I also have the 60v leaf blower, and grass trimmer. All good products. We just need more tools in the 60v line than there are presently.
Chews through branches and limbs handily, and the charge of a 4 Ah battery lasts a good, long while. I didn't experience any kick back while using this tool, though the chain did stop now and when pinched by supported wood as I cut through it. That, however, comes down more to my use than a knock against the tool. Cutting through a 20" diameter tree wasn't a problem for it, but the stock chain it came with definitely needed sharpening partway through. Consider picking up a chain for it, and some chain oil as well—it comes with some, but certainly not enough to fill the tank. It's surprisingly quiet, too! Is it a whisper? No, by no means. You'll still want to wear hearing protection, too. But you won't be waking up people in the house when you're using it out in the yard. That's enough for me.