Customer reviews from greenworkstools.com
Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Average customer rating
4.5 out of 5
4.5
(909 Reviews)
Open Ratings Snapshot
Rating breakdown 909 reviews
5 Stars
680
4 Stars
141
3 Stars
28
2 Stars
22
1 Star
38
92%of customers recommend this product. 
(
689 out of 746
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" 2.0kW Cordless Brushless Chainsaw - 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Works great at camp property & home...no gas mess.
on October 17, 2022
Posted by: GMCJim
from Pgh, Pa
Gender:Male
Bought these to help with camp maintenance. Very impressed with hedge trimmer and pole saw. Sure beats messing with had
Just pop in a new battery.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Excellent pair
on October 15, 2022
Posted by: EAGLE1953
from Lex sc
Gender:Male
These are Amazing. The 11ft reach is great. The multiple angles for the trimmer sure help with arm fatigue. A must have
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great saw
on October 8, 2022
Posted by: Game of Life
from Dallas, TX
Gender:Male
Verified Purchase:Yes
I'm a landlord and need this to clear trees/limbs from rentals. So far I've cut down (and cut into firewood lengths) a 8" thick/25 ft maple, an 8"/20 ft pecan, and a 10"/20 ft oak, plus a dozen 1"-3" thick weed trees and limbs. The oak tree base was about 18" but was able to cut it flush cutting all the way around with the 16" bar.
The saw started to stall on the oak stump as the battery was nearly depleted...changed it out and was back to full power. The 2.5 a-h battery lasts long enough to cut down and section 2 20" tall trees, or about 3 hours of work. More than I want to do at a time anyway.
No issues with tensioner loosening or oil not feeding. I sharpen the chain and clean after every use and it cuts very quickly. Weight is great with the 2.5 a-h battery with down facing cuts and felling cuts. Quiet enough to cut and not be heard inside a house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Pole Saw Review
on October 5, 2022
Posted by: J Bryan
from Indiana
Gender:Male
Verified Purchase:Yes
Works great, but I do find that I have to adjust the chain tension quite often.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great product!
on October 3, 2022
Posted by: 12345T
from Indiana
Verified Purchase:Yes
Easy to use and cuts beautifully and smoothly. It it so much nicer than our old gas chainsaw. It is also quieter. I would definitrly recommend this product. We also have the lawn mower, leaf blower and trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great product!
on October 2, 2022
Posted by: Tyler L
from California
Gender:Male
Verified Purchase:Yes
These came incredibly quickly and have been so useful. We're using these to trim hard to reach branches and hedges!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Chain falls off constantly
on September 30, 2022
Posted by: JasonB
from Mountain Home, Ark
Gender:Male
I've owned this saw for three months and I've used it several times. However, the chain comes off the bar constantly and the set-screw to tighten the chain is nearly impossible to use. The placement of the screw is inconvenient and difficult to tighten as a result. Once tight, the chain works for about 6 to 10 cuts, then the chain falls off, damaging the plastic housing each time. Do not buy this tool if you need to work rather than tinker with tools.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 30, 2022
Hello JasonB

Thank you for sharing your experienced. Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace the parts before using again. Replace the bar if: • the groove is not fit with the height of the drive links (which must never touch the bottom). • the inside of the guide bar is worn and causes the chain lean to one side.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Perfect saw for backyard clearing
on September 27, 2022
Posted by: Yorgo
from Minneapois MN
Gender:Male
Verified Purchase:Yes
Great saw. Lightweight, powerful and very simple to operate. Battery lasts for a lot of small cuts. Did not even use 1/4 of the charge after cutting down several small trees.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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